Senior IT Systems Administrator — Cloud, Endpoints & IAM

Swarm Aero; Fayetteville (AR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Equity (meaningful)

Medical, dental, vision

401(k)

PTO & paid sick leave

Monthly catered lunch

Parental leave

Job summary

Swarm Aero is seeking a Sr. Systems Administrator to own IT operations for a growing office of 50+ staff. You’ll manage Entra ID/Azure AD, Intune, Microsoft 365, and device management across Windows and macOS, enabling secure, productive teams and scalable infrastructure.

You’ll drive onboarding/offboarding workflows, asset tracking, and policy enforcement while collaborating with engineers and operators to shape a cloud-first, secure IT environment with mentorship and growth opportunities.

Qualifications

• 5 to 7 years of experience in systems administration, endpoint administration, internal IT, or MSP environments.
• Strong hands-on experience with Entra ID / Azure AD
• Strong hands-on experience with Microsoft Intune in a production environment
• Strong experience administering Microsoft 365 for end users, including licensing, Exchange Online basics, shared resources, and identity-linked services
• Strong understanding of Windows endpoint management, device compliance, policy enforcement, software deployment, and troubleshooting
• Experience supporting macOS environments and working with Jamf or equivalent Apple device management platforms
• Experience owning onboarding and offboarding workflows from both the systems side and the operational execution side
• Strong knowledge of modern identity and endpoint concepts, including device enrollment, compliance, conditional access interactions, MFA, access assignments, and policy troubleshooting
• Experience with hardware lifecycle management, procurement coordination, asset tracking, and device deployment standards
• Ability to troubleshoot across multiple layers, from user symptoms to backend platform configuration
• Strong communication skills and ability to work directly with employees across technical and non-technical teams

Responsibilities

• Administer and improve Entra ID / Azure AD, including user lifecycle management, group membership, access assignments, device identity, and directory hygiene
• Manage Microsoft 365 administration across Exchange Online, licensing, user configuration, shared resources, distribution groups, and related end‑user services
• Own Intune administration for Windows endpoint management, including enrollment, configuration profiles, compliance policies, update rings, application deployment, device standards, and troubleshooting
• Partner on or support Jamf administration for Apple device management and lifecycle operations
• Own onboarding and offboarding workflows across identity, email, endpoint management, SaaS access, device preparation, and user readiness
• Provision and maintain laptops, desktops, mobile devices, peripherals, and standard user equipment
• Troubleshoot issues not only at the endpoint level, but also at the platform level across identity, policy, device management, and application access
• Manage software deployment, patching coordination, licensing, and baseline configuration standards
• Maintain and improve asset inventory, device assignment tracking, and operational accuracy across hardware and accounts
• Support access and administration for core business systems and SaaS applications
• Handle escalated user issues involving device compliance, account access, conditional access behavior, enrollment failures, authentication problems, and productivity platform issues
• Support physical office IT operations including printers, conference rooms, shared devices, and other user-facing site technology
• Create and maintain clean operational documentation for provisioning, administration, troubleshooting, and recurring workflows
• Identify gaps in current processes and improve the scalability, consistency, and security of end-user IT operations

Skills

Entra ID/Azure AD

Intune administration

Microsoft 365 administration

Windows endpoint management

macOS management (Jamf)

Onboarding/offboarding workflows

Identity and endpoint concepts

Hardware lifecycle management

Cross-team collaboration

Troubleshooting across layers

Tools

Jamf

Job description

Swarm Aero is seeking a Sr. Systems Administrator to own IT operations for a growing office of 50+ staff. You’ll manage Entra ID/Azure AD, Intune, Microsoft 365, and device management across Windows and macOS, enabling secure, productive teams and scalable infrastructure.

You’ll drive onboarding/offboarding workflows, asset tracking, and policy enforcement while collaborating with engineers and operators to shape a cloud-first, secure IT environment with mentorship and growth opportunities.