Senior IT Solutions Consultant - Hybrid/Onsite

Wipfli; Lincolnshire (IL); Hybrid; USD 88,000 - 118,000; Full time

Benefits offered by this job

Health plan options

Dental and vision coverage

HSA enrollment

401(k) with profit sharing

Flexible time off

Job summary

Wipfli, a leading professional services firm, invites a Senior Consultant to join our Lincolnshire, IL team. You will develop and implement solutions that span consultative and technical work, interfacing with clients and internal teams to drive value.

Responsibilities include escalating complex issues, mapping client IT environments, and leading security reviews. Travel to client sites up to 15% is expected, with a strong emphasis on collaboration and delivery.

Qualifications

• Bachelor’s Degree or an equivalent combination of education and experience.
• 7+ years of technology solutions experience in a professional services firm or 10+ years of private industry technology solutions experience with 1+ year(s) in a professional services firm.
• Proficiency with Microsoft Azure and Active Directory.
• Experience working with clients on-site; up to 15% travel to client locations within the U.S.
• Possesses or works towards obtaining appropriate advanced certifications.
• Demonstrated blend of technical expertise and consultative ability to assess needs and deliver value-driven solutions.
• Ability to plan, prioritize, and organize multiple projects under pressure while quickly responding to unexpected events or changing priorities.
• Training, support or consulting advisory experience is preferred; experience serving clients in healthcare or financial institutions industries is preferred.

Responsibilities

• Act as a level-three escalation resource for complex service desk issues, troubleshooting client technology environments, gathering requirements, diagnosing local network/server/cloud issues, and coordinating with internal SMEs or project teams to drive resolutions
• Assess client environments across Microsoft 365, Azure, Azure Active Directory/Active Directory, SharePoint, endpoint devices, servers, virtualized environments, local networks, firewalls, switches, and cloud-based applications
• Document and maintain client technology roadmaps, baseline security reviews, and prioritized improvement plans that clearly explain technical findings, business impact, priorities, and recommended next steps
• Lead recurring client maintenance and security review discussions by analyzing reports related to stale users and devices, antivirus coverage, security score gaps, auditing/security settings, network equipment, and roadmap progress
• Identify risks, modernization opportunities, and process improvements, present clear and actionable recommendations, and develop solutions
• Scope, price, and monitor project work plans, budgets, timelines, deliverables, and out-of-scope requests for internal and client projects
• Proactively communicate cost, quality, schedule, and risks to project leader and recommend practical solutions; proactively communicate work plan status with client
• Train and mentor Consultant I’s and Consultant II’s; delegate and leverage work to enable associate development
• Leads and participates in research and development and foundational efforts to position the team to learn, develop, and deliver innovative solutions to the market

Skills

Client-facing experience

Project management

Technical consulting

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Azure

Active Directory

Job description

Wipfli, a leading professional services firm, invites a Senior Consultant to join our Lincolnshire, IL team. You will develop and implement solutions that span consultative and technical work, interfacing with clients and internal teams to drive value.

Responsibilities include escalating complex issues, mapping client IT environments, and leading security reviews. Travel to client sites up to 15% is expected, with a strong emphasis on collaboration and delivery.