Senior IT Site Reliability Engineer - Azure & SRE

American Airlines; Fort Worth (TX); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k) program

Employee discounts

Job summary

American Airlines is seeking an Engineer/Sr Engineer, IT Site Reliability to strengthen our IT infrastructure and cloud-based services. The role focuses on building reliable end-to-end monitoring, collaborating across product teams, and ensuring high availability of applications, hardware, and infrastructure.

You will work with Azure cloud architecture, Terraform, CI/CD tools like Jenkins and GitHub, and monitoring tools to support SLAs and incident response.

Qualifications

• 4 years of experience in software engineering, SRE or performance engineering role
• 2 years of experience in Azure cloud architecture, networking, security and administration
• Expertise in Terraform and CI/CD tools like Jenkins and GitHub
• Experience with Event Hub client configuration and monitoring
• Experience with SQL Server and Mongo databases
• Hands-on expertise with monitoring and logging tools such as DynaTrace, Mezmo, LogInsight, ThousandEyes
• Knowledge of Kubernetes and Kafka is a plus

Responsibilities

• Build end-to-end monitoring infrastructure (Logging, Metrics, Tracing) and work closely with other Product Teams to measure reliability of our systems
• Collaborate with development and operations teams to ensure availability and reliability of applications, hardware and infrastructure
• Manage physical servers, virtual machines (VMs), network equipment, hardware control systems, autonomous mobile robots (AMRs), autonomous guided vehicles (AGVs); Administrate SQL Server instances for backups, restores, data purges, and failovers
• Efficiently handle live production incidents, debug/troubleshoot application, hardware and infrastructure issues and implement SRE best practices
• Implement and improve on continuous integration / continuous deployment automation using DevOps tools
• Facilitate incident management, post-incident reviews, and remediation tasks to reduce frequency and severity of incidents

Skills

Azure cloud architecture

Terraform

CI/CD tooling (Jenkins, GitHub)

SQL Server

MongoDB

Monitoring tools (DynaTrace, Mezmo,Log

Kubernetes

Kafka

Communication & teamwork

Tools

Terraform

Jenkins

GitHub

SQL Server

MongoDB

DynaTrace

Mezmo

LogInsight

ThousandEyes

Kubernetes

Job description

American Airlines is seeking an Engineer/Sr Engineer, IT Site Reliability to strengthen our IT infrastructure and cloud-based services. The role focuses on building reliable end-to-end monitoring, collaborating across product teams, and ensuring high availability of applications, hardware, and infrastructure.

You will work with Azure cloud architecture, Terraform, CI/CD tools like Jenkins and GitHub, and monitoring tools to support SLAs and incident response.