Senior IT Project Manager - Senior Scrum Master

Western Alliance Bancorporation; Phoenix (AZ); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Ownership stake

Medical and dental insurance

Time off

401k matching

Tuition assistance

Employee volunteer program

Wellness program

Job summary

Western Alliance Bank in Phoenix, AZ is seeking an experienced IT professional to serve as Senior IT Project Manager and Senior Scrum Master. You will lead agile teams, facilitate Scrum ceremonies, and ensure on-time delivery of IT initiatives across the technology towers.

You will partner with Product Owners, remove impediments, monitor velocity and cycle time, and report progress to stakeholders. A strong background in banking IT, Scrum certifications, and hands-on Azure DevOps usage are

Qualifications

• 8+ years of related experience as a Scrum Master or Project Management.
• Bachelor's degree in a related field.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent.
• SAFe Scrum Master (SSM) or advanced Agile certifications preferred.
• Experience leading Agile teams and mentoring.
• Experience with Agile project management tools (Azure DevOps or Workfront).
• Familiarity with IT systems, SDLC, and DevOps.
• Occasional travel required.

Responsibilities

• Lead Agile teams and facilitate Scrum ceremonies to enable high‑quality IT deliverables.
• Coach teams on Scrum practices and principles to improve performance.
• Support the Product Owner in backlog management and requirement clarity.
• Remove impediments and shield teams from distractions to maintain sprint focus.
• Communicate project progress, risks, and dependencies to stakeholders and leadership.
• Monitor metrics like velocity and burn‑down; use Agile tools to manage sprints.

Skills

Agile methodologies

Scrum Master

Project management

Azure DevOps

Communication skills

Stakeholder management

Education

Bachelor's degree in related field

Tools

Azure DevOps

Job description

Job Title:Senior IT Project Manager - Senior Scrum MasterLocation:Block 23What you'll do:As an IT Scrum Master, you'll be responsible for leading Agile teams in the successful delivery of IT project by facilitating Scrum ceremonies, removing impediments, and fostering a collaborative team environment. In this role, you'll also act as a servant leader to ensure the team follows Agile principles, maintains focus on delivering high-value outcomes, and continuously improve processes. As the IT Scrum Master, you'll utilize excellent collaboration and communication skills to resolve, escalate, or eliminate impediments in order to focus on building high-performing teams across the technology towers.Guide and coach Agile teams on Scrum practices and principles to enhance team performance. Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Support the Product Owner in managing the product backlog and ensuring clarity of requirements.Remove impediments and blockers that hinder team progress. Promote a culture of accountability, collaboration, and continuous improvement within the team. Shield the team from external distractions to maintain focus on sprint goals.Communicate project progress, risks, and dependencies to stakeholders and leadership. Align team deliverables with organizational goals and priorities. Facilitate collaboration between teams in multi-team environments.Monitor team performance using Agile metrics such as velocity, burn-down charts, and cycle time. Identify and implement process improvements to enhance team efficiency and product delivery. Utilize Agile tools (e.g. Azure DevOps) to manage sprint progress and team workflows. Ensure documentation of sprint activities, including lessons learned and retrospective action items.Execute some project management activities such as financial management and sprint reporting.What you'll need:8+ years of related experience as a Scrum Master, Project Management or similar field.Bachelor's degree in related field required.Previous leadership experience preferred; particularly in leading and mentoring Agile teamsEntry level knowledge of general Financial Services or Banking is preferred.Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.Advanced experience working as a IT Scrum Master utilizing strong organizational and interpersonal skills as well as demonstrating the ability to build relationships with team members, stakeholders, and external partners.Intermediate experience in successful project delivery using Agile methodologies in addition to working with Agile project management tools (e.g., Azure DevOps, or Workfront).Familiarity with IT systems, system development life cycle (SDLC), and DevOps practices.Advanced speaking and writing communication skills.Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification required.SAFe Scrum Master (SSM) or advanced Agile certifications required.Project Management Professional Certification, Azure Administrator Associate, Azure Fundamentals, or Certificate of Cloud Security Knowledge preferred.Occasional travel required.Benefits you’ll love:We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!About the company:Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [e-mail] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation