Senior IT Project Manager - Oracle EBS Upgrade
NTT DATA North America
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Job summary
NTT DATA North America is seeking a Senior IT Project Manager to lead a complex Oracle EBS upgrade in Pittsburgh, PA, with hybrid work. You will drive end-to-end lifecycle, manage budgets, schedules and vendor coordination, and collaborate with senior leaders across IT and business units.
The role requires 10+ years in IT project management, including at least two full lifecycle Oracle EBS upgrades, with strong governance and risk management abilities.
Qualifications
- 10+ years of IT project/program management experience.
- 5+ years leading Oracle EBS upgrades or transformations.
- Experience managing multi-workstream ERP upgrade programs.
- Strong executive communication and vendor management skills.
- Proven ability to lead cross-functional teams in complex environments.
Responsibilities
- Lead end-to-end Oracle EBS upgrade lifecycle from planning to production.
- Develop upgrade strategy, roadmap, milestones and integrated schedule.
- Coordinate across applications, infrastructure, security, and vendors.
- Manage RAID, change control, testing governance, and go-live readiness.
- Provide executive reporting and drive risk mitigation and issue resolution.
Skills
Education
Tools
Job description
Req ID: 389163
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. NTT DATA's Client is currently seeking a Senior IT Project Manager - Oracle EBS Upgrade to join their team in Pittsburgh, Pennsylvania (hybrid).
We are seeking an experienced Senior IT Project Manager to lead a complex, enterprise-scale Oracle E-Business Suite (EBS) upgrade from initial planning through production deployment, hypercare, and stabilization. The ideal candidate will have 10+ years of IT project/program management experience, including hands-on leadership of at least two full-lifecycle Oracle EBS upgrades or major Oracle EBS transformation initiatives. This role will be responsible for managing the overall scope, schedule, budget, resources, risks, dependencies, governance, vendors, testing, cutover, and stakeholder communications. The Project Manager will coordinate across business, functional, application, technical, database, infrastructure, integration, security, testing, and third-party teams to ensure successful delivery. The successful candidate should be comfortable working with senior business leaders, IT leadership, Oracle/support organizations, system integrators, implementation partners, contractors, and third-party vendors in a complex enterprise environment.
- Lead the end-to-end Oracle EBS upgrade lifecycle, including planning, assessment, design, build, remediation, testing, deployment, hyper-care, stabilization, and project closure.
- Develop and maintain the overall upgrade strategy, roadmap, delivery milestones, and integrated project schedule.
- Coordinate activities across Oracle EBS applications, databases, infrastructure, integrations, security, customizations, environments, and third-party applications.
- Ensure application, technical, infrastructure, and business workstreams remain aligned throughout the upgrade.
- Manage upgrade dependencies, compatibility considerations, customization remediation, integration readiness, and environment planning.
- Develop and manage the Integrated Project Plan, including milestones, critical path, dependencies, resources, budgets, and delivery schedules.
- Manage multiple concurrent workstreams across business and technology organizations.
- Track project progress against scope, schedule, budget, quality, and resource commitments.
- Identify schedule conflicts, resource constraints, cross-workstream dependencies and drive them to resolution.
- Ensure project deliverables, documentation, approvals, and stage-gate requirements are completed according to agreed timelines.
- Establish and manage effective project governance and operating cadence.
- Maintain comprehensive RAID logs covering Risks, Assumptions, Issues, and Dependencies.
- Drive risk identification, mitigation planning, issue resolution, and appropriate escalation.
- Establish and manage project change-control processes, including assessment of scope, schedule, resource, and financial impacts.
- Facilitate project governance meetings, leadership reviews, and decision-making forums.
- Provide clear and concise project health reporting, milestone tracking, and executive dashboards.
Lead overall testing governance across:
- System Integration Testing (SIT)
- Regression Testing
- User Acceptance Testing (UAT)
- Performance Testing
- Security Testing
Coordinate testing schedules, environment readiness, business participation, and entry/exit criteria.
Oversee defect management, prioritization, resolution, and escalation.
Ensure critical business processes, integrations, customizations, and interfaces are appropriately validated before production deployment.
Drive business and operational readiness for go-live.
- Develop and manage the comprehensive cutover strategy and detailed cutover plan.
- Coordinate and lead mock cutovers / dress rehearsals to validate deployment procedures and timing.
- Establish production readiness and go/no-go criteria.
- Lead production deployment and command-center activities across all participating teams.
- Coordinate business, application, infrastructure, integration, security, database, and vendor teams during cutover.
- Manage post-production hypercare and stabilization, ensuring issues are prioritized and resolved effectively.
- Facilitate transition to steady-state production support and formal project closure.
- Serve as the primary project management interface across business and IT stakeholders.
- Facilitate executive steering committee meetings, project governance reviews, and cross-functional workstream meetings.
- Communicate project status, risks, dependencies, decisions, financials, and milestones clearly to senior leadership.
- Drive timely decision-making and escalates critical issues when necessary.
- Build alignment among business stakeholders, technology teams, and external delivery partners.
- Coordinate internal teams, contractors, Oracle resources, implementation partners, consulting organizations, systems integrators, and third-party vendors.
- Establish clear ownership and accountability for vendor deliverables.
- Track partner commitments, dependencies, deliverable quality, and schedule performance.
- Facilitate resolution of cross-vendor and cross-team dependencies.
- Manage project budgets, forecasts, financial performance, and resource capacity.
- Monitor actuals against forecasts and identify financial or resource risks.
- Manage project staffing requirements and capacity across multiple workstreams.
- Maintain project metrics, documentation, dashboards, and executive-level reporting.
- 10+ years of IT Project / Program Management experience, including large-scale enterprise application implementations, upgrades, or transformation programs.
- 5 to 7 years of hands‑on project management experience leading at least two full‑lifecycle Oracle EBS upgrades or major Oracle EBS transformation initiatives.
- 5+ years of demonstrated experience managing mid‑to‑high‑complexity ERP/application upgrade programs involving multiple business functions, integrations, technical dependencies, and workstreams.
- 5+ years of strong understanding of Oracle EBS architecture, modules, integrations, customizations, environments, and upgrade dependencies.
- 5+ years of experience managing Oracle EBS upgrade activities including: Impact assessments Customization remediation Integration testing Regression testing UAT Performance testing Cutover Production deployment Hypercare and stabilization
- Strong experience managing large cross-functional and multi-workstream teams.
- Proven experience developing and managing: Integrated project plans RAID logs Dependency management Change control Testing governance Cut‑over plans Executive reporting
- Experience managing implementation partners, consulting organizations, system integrators, and third‑party vendors.
- Strong executive communication, stakeholder management, facilitation, negotiation, risk management, and problem‑solving capabilities.
- Working knowledge of SDLC, release management, testing methodologies, and IT change‑control processes.
- Experience with project management and collaboration tools such as Microsoft Project, Smartsheet, Jira, Confluence, ServiceNow, or equivalent.
- Bachelor's degree in Information Technology, Computer Science, Business, Engineering, a related discipline, or equivalent professional experience.
- Experience managing Oracle EBS Release 12.2.x upgrades.
- Strong familiarity with Oracle EBS functional areas, integration, customizations, and supporting Oracle technologies.
- Experience delivering ERP/application programs within regulated environments.
- Experience enabling global or multi‑business‑unit deployments.
- Experience working and geographically distributed business and technology teams.
- PMP, PgMP, PMI-ACP, SAFe, Scrum, or similar project/program management certification.
- Experience with Thermo Fisher Project Governance is highly desirable.
The successful candidate should demonstrate strong capabilities in enterprise project leadership, Oracle EBS upgrade management, project governance, executive stakeholder management, cross‑functional coordination, risk and dependency management, vendor management, testing governance, cut‑over management, budget and resource management, change control, decision facilitation, and executive communication.
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($55.00-$65.00/Hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
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