Senior IT Project Manager - HR PMO

highmarkhealth; Pittsburgh (Allegheny County); On-site; USD 120,000 - 160,000; Full time

Job summary

Highmark Health is seeking a Senior Technical Project Manager to lead enterprise-wide technology initiatives, managing large-scale programs with cross-functional teams, vendors, and executives. You will oversee business case development, planning, governance, risk management, and operational readiness.

The role requires strong technical understanding, exceptional stakeholder management, and the ability to drive value realization in a complex, matrixed environment.

Qualifications

• 5 years in Project Management
• Experience delivering business solutions using information technology
• Experience with large-scale technology initiatives
• Healthcare payer/provider or health tech experience
• Experience leading projects with cross-functional teams and vendors

Responsibilities

• Lead definition, planning, and delivery of multiple large-scale projects with executive sponsor
• Take a lead role in successful delivery of cross-functional activities
• Oversee budgets and staffing to ensure on-time, on-budget delivery with high quality
• Collaborate with stakeholders to identify and mitigate risks and communicate status
• Build customer-focused relationships to understand needs and drive outcomes

Skills

Customer-first mindset

Change management

Stakeholder management

Leadership

Communication skills

Budget management

Education

Bachelor's degree in Business Administration or MIS

Master's degree in MBA or MIS

Tools

Workday

Salesforce

ERP

HRIS

Cybersecurity

Job description

Company : Highmark Health Job Description :

JOB SUMMARY

The Senior Technical Project Manager leads the delivery of highly complex, enterprise-wide technology initiatives that drive strategic business outcomes. This role is responsible for managing large-scale programs involving multiple workstreams, cross-functional teams, external vendors, and senior executive stakeholders. The incumbent provides leadership throughout the project lifecycle, including business case development, planning, execution, governance, risk management, change management, and operational readiness.

This position serves as a trusted advisor to business and technology leaders, ensuring alignment between business objectives and technical solutions while driving accountability for scope, schedule, budget, quality, and value realization. Success requires strong technical understanding, exceptional stakeholder management skills, and the ability to navigate ambiguity while leading transformational change within a complex, matrixed environment.

ESSENTIAL RESPONSIBILITIES

• Serve as a project leader for the definition, planning, and delivery of multiple large-scale product and technology projects, working with the executive sponsor (Director or higher) and other management as required to ensure achievement of the defined project goals.
• Receive high risk, visible efforts, must take a lead role in the successful delivery and implementation of cross-functional activities to achieve the desired results for a defined program and/or strategic initiative.
• Drive the day-to-day operation of projects (including budgetary oversight and staffing) ensuring that all projects are reliably delivered on time, on budget and with a consistently high standard of quality.
• Collaborate with all project stakeholders to proactively identify and mitigate project risks with frequent reevaluation and reprioritization of the risk register. Determine communication strategies and execute those to provide accurate and timely project information. Efficiently summarize and present complex ideas and/or data into a format that can be understood by all levels of the organization.
• Cultivate a customer-first attitude by forging relationships with stakeholders to better understand their needs and goals, and seek to discern what the customer impact will be for each project decision and/or action taken.
• Other duties as assigned or requested

EDUCATION

• Required: Bachelors Degree in Business Administration, Management Information Science or closely related field
• Preferred: Master's Degree in Business Administration, or Management Information Science

EXPERIENCE

• Required: 5 years in Project Management
• 5 years delivering business solutions using information technology
• Preferred: 5+ years of progressive project management experience leading large-scale technology initiatives.
• 5+ years managing enterprise software implementations, infrastructure modernization, cloud transformation, cybersecurity, digital transformation, or other complex technology programs.
• Demonstrated success managing projects with cross-functional teams, multiple stakeholders, external vendors, and significant organizational change impacts.
• Experience managing project budgets, financial forecasting, resource planning, and executive-level reporting.Healthcare payer, provider, or health technology experience.
• Experience leading Workday, Salesforce, ERP, HRIS, infrastructure, cybersecurity, data, or digital transformation programs.
• Experience utilizing Agile, Waterfall, and hybrid project delivery methodologies.
• Experience within a PMO or enterprise portfolio management environment.

LICENSES OR CERTIFICATIONS

• Required: None
• Preferred: Project Management Professional (PMP)

SKILLS

• Customer-first mindset. Skilled at anticipating customers' needs and the ability to build relationships that enable collaboration among all stakeholders and vendors
• Ability to drive change and thrive in ambiguity
• Can successfully manage scope, people and budgets through strategic planning of multiple projects not only for current phases, but for the future as well
• Excellent written and verbal communication skills; Is articulate and can communicate succinctly to multiple levels within a matrixed organization; Must be comfortable presenting to large and diverse audiences
• Assertive leader who can analyze complex problems and works proactively to overcome obstacles by identifying risk and planning out mitigation and contingency strategies
• Strong leadership and interpersonal skills including experience with conflict resolution. Ability to pull together a group of people with diverse skills and make a functional team
• Passion for leading projects and interacting with people to drive technical solutions to a successful completion
• Proven ability to influence change and negotiate solutions
• Ability to lead others who will be running smaller sub-projects and provide mentorship/coaching to less experienced staff