Senior Program Manager

Highmark Health; Pittsburgh (Allegheny County); On-site; USD 110,000 - 170,000; Full time

Job summary

Highmark Health in Pittsburgh seeks an experienced Program Manager to define, implement, and deliver complex programs with cross-functional teams within scope, time, and budget constraints.

You will lead management of project teams, collaborate with VP sponsors, monitor progress and financial health, and drive risk mitigation across defined corporate programs. Strong leadership and collaboration are essential.

Qualifications

• 10 years in Project Management.
• Experience delivering business solutions using information technology with cross-functional teams.
• PMP or Certification in Project Management preferred.

Responsibilities

• Assemble project teams and work groups to deliver deliverables for a defined corporate program.
• Lead project managers and work group leaders in developing and maintaining comprehensive plans for a corporate program.
• Coordinate cross-functional activities to focus resources on successful delivery of a defined program or initiative.
• Work with the executive sponsor (VP or higher) to achieve program objectives.
• Understand business objectives for assigned areas and monitor progress and financial health.
• Direct corrective action to maintain program viability and report to executives when needed.
• Assess risks and implement mitigation plans to protect program outcomes.

Skills

Project Management

Cross-functional teams

Stakeholder management

Travel 0-25%

Education

Bachelor's Degree in Business Administration or Technology Management

Master's Degree in Business Administration or Technology Management

Job description

Company

Highmark Health

Job Description : JOB SUMMARY

Successful definition, implementation and delivery of complex programs that requires cross-functional collaboration and inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget and under circumstances involving multiple moderate-probability, moderate-impact risk factors. Manages a matrix group of employees and contractors who serve on project teams and/or within departmental work groups to achieve a coordinated benefit.

ESSENTIAL RESPONSIBILITIES

• Work with management to assemble project teams and work groups to produce deliverables required to achieve the objectives of a defined corporate program.
• Lead project managers and work group leaders in the development and maintenance of comprehensive plans for a defined corporate program.
• Organize, direct and coordinate cross-functional activities to focus corporate resources on the successful delivery and implementation of the desired results for a defined corporate program and/or strategic initiative.
• Work with the executive sponsor of a corporate program (VP or higher), and other management as required to achieve the objectives of a defined corporate program.
• Acquire detailed understanding of the business objectives for an assigned area.
• Monitor and evaluate the progress, alignment and financial “health” of a cross-functional group of projects and related activities which together, constitutes a defined corporate program.
• Direct corrective action as needed to maintain the viability of the program.
• If required - Report to the executive team/sponsor/steering committee on the progress, business impacts and strategies around the program(s).
• Assess risks that might jeopardize successful achievement of the desired results of a program, develop risk mitigation strategies and tactics, and implement risk mitigation plans.
• As needed - Partners with procurement to develop and execute strategies related to the service/asset contracts.
• As needed - Manages the vendor to the responsibilities outlined in the contract and statement of work.
• Other duties as assigned or requested.

EDUCATION

• Required: High School / GED Substitutions None
• Preferred: Bachelor's Degree in Business Administration or Technology Management; Master's Degree in Business Administration or Technology Management

EXPERIENCE

• 10 years in Project Management
• 10 years of delivering business solution using information technology

LICENSES or CERTIFICATIONS

• Required: None
• Preferred: PMP or Certification in Project Management

SKILLS

• Project Management
• Familiarity with Cross-functional teams
• Language (Other than English): None
• Travel Requirement: 0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Never

Disclaimer

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Equal Opportunity / Accessibility Statement

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of your website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at [e-mail]

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.