Senior IT Project Manager - Clinical Systems & Workflow (Local / Hybrid)

Vanderbilt Health; Nashville (TN); On-site; USD 110,000 - 150,000; Full time

Job summary

Vanderbilt Health in Nashville is seeking a Senior IT Project Manager to lead complex healthcare technology initiatives across the Systems Intelligence Solutions and HDR teams (VUMC's custom tool housing our EHR). This role manages timelines, resources, risks, and cross-functional coordination among clinical, operational, technical, and analytical groups.

The ideal candidate will have experience with Epic and Epic-supported workflows, healthcare operational familiarity, and a talent for

Qualifications

• Epic experience and Epic-supported clinical workflows
• Experience supporting healthcare clinical/operational workflows
• Ability to understand complex workflows, ask effective questions, and translate findings into clear requirements
• Strong communication and facilitation skills with clinical, operational, technical, and leadership audiences

Responsibilities

• Lead all phases of complex clinical and healthcare technology initiatives, ensuring alignment with organizational priorities
• Develop and manage project plans, timelines, dependencies, risks, issues, decisions, and deliverables
• Build a strong understanding of clinical and operational workflows to identify root problems and inform project decisions
• Map current and future-state workflows, identify gaps and dependencies, and translate findings into actionable requirements
• Facilitate working sessions with clinical, operational, technical, and analytical stakeholders to define scope, refine requirements, and validate use cases
• Develop test scenarios, acceptance criteria, and validation workflows and coordinate end-to-end testing, UAT, and issue resolution
• Partner across clinical, operational, application, data, and analytical teams to ensure the appropriate stakeholders are engaged throughout the project lifecycle
• Provide clear, concise project documentation, status reporting, decision tracking, and stakeholder communication
• Identify opportunities to improve workflows, project execution, and cross-team collaboration
• Proactively identify areas requiring additional investigation and drive issues through resolution

Job description

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region's largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you'll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization

HealthIT Systems Intelligence Solutions

Job Summary

The Senior IT Project Manager will lead complex healthcare technology initiatives across the Systems Intelligence Solutions and Health Data Repository (HDR) teams (VUMCs Custom Developed Tool that houses our full electronic health record). This role is responsible for managing project timelines, resources, deliverables, risks, and cross‑functional coordination across multiple large projects and enhancements.

This position requires more than traditional project management. The ideal candidate will have experience working with clinical systems, Epic, and healthcare operational workflows and will actively engage in understanding how work is performed today. The Project Manager will partner with clinical, operational, technical, and analytical teams to evaluate workflows, identify gaps and dependencies, clarify requirements, and ensure solutions align with operational needs.

The successful candidate will be comfortable asking detailed questions, mapping current and future‑state workflows, developing meaningful testing scenarios, and helping teams move from loosely defined problems to clear, actionable solutions.

KEY RESPONSIBILITIES

• Lead all phases of complex clinical and healthcare technology initiatives, ensuring alignment with organizational priorities.


• Develop and manage project plans, timelines, dependencies, risks, issues, decisions, and deliverables.


• Build a strong understanding of clinical and operational workflows to identify root problems and inform project decisions.


• Map current and future‑state workflows, identify gaps and dependencies, and translate findings into actionable requirements.


• Facilitate working sessions with clinical, operational, technical, and analytical stakeholders to define scope, refine requirements, and validate use cases.


• Develop test scenarios, acceptance criteria, and validation workflows and coordinate end‑to‑end testing, UAT, and issue resolution.


• Partner across clinical, operational, application, data, and analytical teams to ensure the appropriate stakeholders are engaged throughout the project lifecycle.


• Provide clear, concise project documentation, status reporting, decision tracking, and stakeholder communication.


• Identify opportunities to improve workflows, project execution, and cross‑team collaboration.


• Proactively identify areas requiring additional investigation and drive issues through resolution.

REQUIREMENTS

• Bachelor's degree.


• Experience working with Epic and Epic‑supported clinical workflows.


• Experience supporting healthcare clinical and/or operational workflows.


• Demonstrated ability to understand complex workflows, ask effective questions, identify gaps, and translate findings into clear requirements.


• Experience managing complex healthcare technology or clinical systems projects involving multiple teams and stakeholder groups.


• Experience developing or coordinating project plans, test plans, UAT, workflow validation, and implementation activities.


• Strong communication and facilitation skills with clinical, operational, technical, and leadership audiences.


• Ability to develop workflow diagrams, process maps, requirements, and structured documentation.


• Strong organizational and documentation skills, attention to detail, and ability to manage multiple concurrent priorities.

PREFERRED QUALIFICATIONS

• Experience leading projects involving Epic clinical applications, integrations, clinical workflows, or Epic‑related data.


• Experience working directly with clinicians, clinical operations, application teams, analysts, or healthcare informatics teams.


• Experience with healthcare data, analytics, clinical decision support, application development, or data platforms.


• Experience working within a large academic medical center or complex healthcare delivery organization.

TECHNICAL CAPABILITIES

• Project Issues Management (Advanced): Demonstrates the uppermost levels of expertise in resolving project issues in challenging and complex situations. Often takes a lead role in highly pressurized situations when there is a need to resolve high priority issues. Manages internal and external project issues in a way that bring disparate resources together to resolve issues and complete action items that contribute to the success of the project. Consistently delivers solutions in a creative and imaginative manner while setting a standard for others. Contributes in the development of best practices for Issues Management for the organization.


• Project Communications (Advanced): Demonstrates the uppermost levels of expertise in conducting project communications in challenging and complex situations. Demonstrates ability to deliver complicated information effectively and efficiently, selecting the appropriate message for the audience. Facilitates open communication across functions and within unit. Able to highlight and emphasize major ideas, issues and points dramatically and effectively. Often takes a lead role in highly pressurized situations when there is a need to communicate critical project information. Consistently delivers project communications products and services in a creative and imaginative manner while setting a standard for others. Contributes in the development of project communications best practices for the organization.


• Project Planning (Advanced): Demonstrates ability to forecast resource needs, identify and break work down into discrete and measurable tasks, set priorities, define dependencies, schedule activities, prepare acceptance criteria and organize work for large, complex projects requiring diverse functions and/or operations. Continuously monitors and follows up on buyins and commitments. Competently handles multiple projects simultaneously, balancing and scheduling tasks requiring dependencies and those which can be accomplished independently. Accurately estimates and plans complex projects and assignments. Maintains perspective between the overall picture and the details. Is proficient in the advanced features of project management tools.


• Project Coordination (Advanced): Manages interdependencies among multiple related and unrelated projects whose coordinated delivery is required to achieve higher organizational objectives. Identifies opportunities for cross‑discipline participation. Develops and documents project policies and procedures. Manages the overall coordination, status reporting, and stability of major project efforts, ensuring that project goals and objectives are met within agreed upon time, scope, and resource requirements. Contributes to the development of Project Coordination best practices for the organization.

About the Department

Health IT

HealthIT provides the best health information technology tools that support Vanderbilt University Medical Center's mission of:

• Deliver