Senior IT Programs Supervisor (Cyber)

Defense Information Systems Agency; Fort Meade (MD); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Defense Information Systems Agency in Fort Meade, MD, is seeking a senior supervisor to lead a work unit within the HYBRID CLOUD SOLUTIONS area. The role emphasizes planning, supervising, and coordinating IT services and customer support for mission-critical systems.

You will brief senior leadership, manage resource workflows, and ensure deliverables meet standards and schedules, while coordinating with internal teams and Strategic Partners to sustain project momentum.

Qualifications

• Attention to detail—experience reviewing IT-related work to ensure accuracy and consistency with standards.
• Customer service—experience maintaining relationships with customers and identifying IT products and services to meet needs.
• Oral communication—briefing mid-level management and IT staff on status and translating technical information for non-technical audiences.
• Problem solving—identifying alternatives to address IT-related issues using diverse information sources.

Responsibilities

• Planning and supervising the work of a unit for clearly defined programs and objectives.
• Plans workflow and assigns work, adjusting workloads to alleviate backlogs or delays.
• Reviews completed work for technical adequacy and compliance with instructions.
• Keeps Strategic Partners informed and ensures turnover to sustainment is completed.
• Communicates effectively in writing and presentations to senior leadership.
• Collaborates with internal groups and external Strategic Partners to maintain alignment.

Skills

Attention to detail

Customer service

Oral communication

Problem solving

Job description

Defense Information Systems Agency in Fort Meade, MD, is seeking a senior supervisor to lead a work unit within the HYBRID CLOUD SOLUTIONS area. The role emphasizes planning, supervising, and coordinating IT services and customer support for mission-critical systems.

You will brief senior leadership, manage resource workflows, and ensure deliverables meet standards and schedules, while coordinating with internal teams and Strategic Partners to sustain project momentum.