Senior IT Program Manager — Healthcare Enterprise Projects

Northeast Georgia Health System; Gainesville (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Northeast Georgia Health System seeks a seasoned IT Project Manager to lead complex enterprise-level initiatives. You will oversee cross-functional teams, manage budgets, and coordinate stakeholders across clinical and operational domains to ensure seamless implementation of technology solutions.

Candidates should demonstrate extensive healthcare IT program management experience, PMP certification, and strong communication skills to drive adoption and process improvements across the organization.

Qualifications

• Must be able to demonstrate the ability to manage workloads and resources.
• Must be able to demonstrate excellent writing skills for executive communications, proposals and project reporting.
• Must be able to demonstrate articulate, impromptu speaking skills, meeting leadership skills, conflict management, and team motivational skills.
• Must be able to function in a dynamic environment subject to impromptu changes in schedules and priorities, remaining calm in difficult situations.
• Must have strong interpersonal skills to interact positively and productively with a variety of personnel within the hospital, including leaders across the system, at every level.
• Must possess strong skills in project management, business and clinical process redesign, written / verbal communication, physician relations, and customer satisfaction.
• Experienced with change management. Understands how to drive faster adoption, higher utilization of and proficiency with the changes that impact people. Proven ability to communicate the compelling reasons for change and establish a sense of urgency.
• Proven ability to manage, coordinate and complete the implementation of technology solutions associated with complex strategic, enterprise-level projects and programs with large budgets, involve multiple cross-functional stakeholders, and spawn sub-projects.

Responsibilities

• Project management by providing leadership, direction and process control to a team of resources to accomplish a common goal defined by the project scope and objectives.
• Lead a team of several PMs, contractors or consultants with like projects to successfully deliver portfolio projects.
• Utilize project software to create tasks, determine resources, estimate hours, define dependencies and manage workload leveling.
• Partner with operational leadership to clearly define project objectives, scope and project success metrics, in addition to organizing project resources to accomplish the defined objectives.
• Lead meetings on project planning, operations, implementation, scheduling, project status and project evaluation.
• Provide enterprise-level leadership, department management and IT management with project status reports, risk assessment and recommendations for prioritization of resources.
• Facilitate the completion of project related documentation including, but not limited to: policies and procedures, technical documentation, meeting minutes and decisions.
• Develop and track project budgets as well as report on budget variances.
• Provide project planning, project management mentoring and leadership to other members of the NGHS team.
• Assume for the timely delivery of a fully operational and stable system as well as all activities required for a clean turnover to IT and operational support.
• Work effectively with operational managers on the allocation of resources, including prioritization of tasks and activities.
• Experienced with change management. Understands how to drive faster adoption, higher utilization of and proficiency with the changes that impact people. Proven ability to communicate the compelling reasons for change and establish a sense of urgency.
• Directs the tactical and strategic implementation of systems-related business process improvements and deployment of Information Technology systems including requirements definition, system selection activities, application design, development, technical training, test and implementation using project management methodologies and tools.
• Demonstrates competence as described in the leadership essentials.
• Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, employee/patient/visitor injuries or accidents, or other safety issues to supervisor or Compliance Office.
• Provides excellent service routinely in interactions with all customers, i.e. coworkers, patients, visitors, physicians, volunteers, etc.
• Performs other duties and responsibilities as required.

Skills

Project management

Change management

Executive communication

Leadership

Education

Bachelor's degree

Job description

Northeast Georgia Health System seeks a seasoned IT Project Manager to lead complex enterprise-level initiatives. You will oversee cross-functional teams, manage budgets, and coordinate stakeholders across clinical and operational domains to ensure seamless implementation of technology solutions.

Candidates should demonstrate extensive healthcare IT program management experience, PMP certification, and strong communication skills to drive adoption and process improvements across the organization.