Senior IT Program Manager - Cross-Functional & Portfolio

Quantum Technologies. LLC; Boston (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

Quantum Technologies. LLC is seeking an experienced IT Project Manager in Boston to lead complex cross-functional IT initiatives and manage vendor relationships across a multi-partner environment. The role requires 5–8 years of IT project management, with PMI, Agile/Scrum, and ITIL knowledge.

Strong communication, leadership, and change management skills are essential for success. The ideal candidate will coordinate with external partners, oversee plans tied to objectives, and ensure effective

Qualifications

• Minimum of 5-8 years of experience in IT project management
• Experience in a project portfolio management environment with external delivery partners and multiple software vendors
• Strong root cause analysis and troubleshooting skills
• Masters-level knowledge of Microsoft productivity suite (Office 365, Teams, SharePoint Online, OneDrive, Project/Planner); Power BI a plus
• Experience with large public sector IT projects and understanding of MA practices, policies and budgeting would be a major plus
• Familiarity with organizational change management and end user training
• Experience creating and implementing plans aligned to project goals and objectives
• Working knowledge of PMI project management concepts
• Knowledge of Agile/Scrum and ITIL; Theory of Constraints a plus
• Ability to manage multiple projects concurrently in a matrixed environment
• Strong written and presentation skills; ability to tailor communications to diverse audiences
• Strong interpersonal skills; ability to influence, negotiate, and interact with senior management
• Demonstrated leadership with attention to detail; experience in process redesign
• Understanding of software development lifecycle and release management

Responsibilities

• Lead and manage complex, cross-functional IT projects and programs
• Coordinate with external delivery partners and multiple vendors
• Develop and implement plans aligned with project goals and budgets
• Perform root cause analysis and issue resolution
• Communicate effectively with stakeholders across all levels
• Drive organizational change management and end-user training as needed
• Apply PMI, Agile/Scrum and ITIL principles in project execution
• Oversee prioritization and scheduling in a highly matrixed environment
• Ensure proper release management and SDLC adherence

Skills

IT project management

Portfolio management

Vendor management

Root cause analysis

Stakeholder communication

PMI concepts

Agile/Scrum

ITIL concepts

Theory of Constraints

Organizational change management

End user training

Leadership

Cross-functional collaboration

Time management

Presentation skills

Process redesign

Software development lifecycle

Release management

Tools

Office 365

Teams

SharePoint Online

OneDrive

MS Project/Planner

Power BI

Job description

Quantum Technologies. LLC is seeking an experienced IT Project Manager in Boston to lead complex cross-functional IT initiatives and manage vendor relationships across a multi-partner environment. The role requires 5–8 years of IT project management, with PMI, Agile/Scrum, and ITIL knowledge.

Strong communication, leadership, and change management skills are essential for success. The ideal candidate will coordinate with external partners, oversee plans tied to objectives, and ensure effective