Senior IT Program Manager

State of Washington; Olympia (WA); On-site; USD 100,000 - 150,000; Full time

Job summary

The Washington State Patrol IT Division is seeking an ADSS Manager to lead teams responsible for developing, deploying, and operating mission-critical software solutions that support statewide public safety operations. You will advise senior leadership, design reliable services, and develop feasibility studies and investment plans while aligning with WaTech policies.

A hybrid schedule may be available after training, with some in-office collaboration.

Qualifications

• Bachelor's degree or higher in Information Technology from an accredited institution.
• Four years senior-level IT experience in an enterprise organization supporting 24x7 critical systems.
• Four years supervisory and/or management experience with people hired, evaluated, and disciplined.
• Competency in Microsoft Office (Word, PowerPoint, Excel), Microsoft Visio, and Microsoft Project.

Responsibilities

• Drive business value through customer and partner relationships.
• Manage stakeholder communications and track stakeholder issues and interests for large multi-agency-based projects.
• Advise assistant chiefs, division commanders, and section managers with expert advice related to application development practices, requirements gathering practices, and information technology operations and projects.
• Design services that are reliable, compliant, and cost effective.
• Develop feasibility studies, concept briefings, and investment plans while adhering to WaTech and agency polices.
• Assist division commanders in the development of operational plans and division technology plans.
• Assist in planning business continuity and disaster recover for vital applications and related systems.
• Develop and implement methods to manage application development operations, support, and new service requests.
• Act as a liaison between business program managers and executive staff to develop, operate, and implement project technology initiatives.
• Coordinate with other agency business support groups such as Budget and Fiscal Services to develop effective budget plans and tracking, Contracts Office to ensure contracts are well formed and policies are followed, and Property Management to ensure appropriate equipment is made available for operations and projects.

Skills

IT leadership

Enterprise IT experience

Supervisory experience

MS Office/Visio/Project

Education

Bachelor's degree in Information Technology

Tools

Microsoft Office

Microsoft Visio

Microsoft Project

Job description

The Washington State Patrol IT Division is seeking an ADSS Manager to lead teams responsible for developing, deploying, and operating mission-critical software solutions that support statewide public safety operations. You will advise senior leadership, design reliable services, and develop feasibility studies and investment plans while aligning with WaTech policies.

A hybrid schedule may be available after training, with some in-office collaboration.