Senior IT Operations Lead, AOMC (Remote Telework)

National Oceanic and Atmospheric Administration; College Park (MD); On-site; USD 144,000 - 187,000; Full time

Job summary

The National Oceanic and Atmospheric Administration (NOAA) seeks a Supervisory IT Specialist in College Park, MD, to lead the ASOS Operations and Monitoring Center (AOMC) section and shape service delivery across the agency.

You will provide expert IT guidance, manage policies, coordinate with customers and staff, and oversee system installation, maintenance, and cyber security per NIST 800-53. This role requires emergency designation and telework options may apply.

Responsibilities

• Serve as AOMC Section Chief within SYS and oversee AOMC policies, procedures, and service delivery.
• Provide expert IT guidance to management and coordinate with customers and staff.
• Lead teams in documentation, integration of hardware/software, and project efforts.
• Evaluate vendor-developed software and assist in selecting computer equipment.
• Oversee installation, testing, and resolution of software/hardware issues.
• Develop problem-tracking databases and ensure system availability and integrity.
• Supervise AOMC staff and coordinate with stakeholders for timely ticket resolution.
• Maintain IT systems and cyber security per NIST 800-53.

Job description

The National Oceanic and Atmospheric Administration (NOAA) seeks a Supervisory IT Specialist in College Park, MD, to lead the ASOS Operations and Monitoring Center (AOMC) section and shape service delivery across the agency.

You will provide expert IT guidance, manage policies, coordinate with customers and staff, and oversee system installation, maintenance, and cyber security per NIST 800-53. This role requires emergency designation and telework options may apply.