Senior IT Operations & Digital Modernization Leader

null

United States

On-site

USD 150,000 - 190,000

Full time

14 days+
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Job summary

The Senior Information Technology Operations Manager at WMATA will supervise a team of engineers and drive Digital Modernization initiatives across the IT portfolio, ensuring 24/7 on-site support and cost-effective technology solutions.

You will collaborate with executive leadership to define requirements, manage contracts and vendors, uphold SLAs, and mentor staff toward technical excellence while aligning with safety and labor policies.

Qualifications

  • Bachelor's degree or equivalent IT experience.

Responsibilities

  • Lead Digital Modernization department operations and planning.

Skills

Project management
Software development
Application management
Cloud technologies
ITIL practices
Contract administration
Vendor management
Leadership / Team management

Education

Bachelor’s degree in computer science or related field
High school diploma or GED + 4 years IT leadership experience

Tools

ITIL practices

Job description

The Senior Information Technology Operations Manager at WMATA will supervise a team of engineers and drive Digital Modernization initiatives across the IT portfolio, ensuring 24/7 on-site support and cost-effective technology solutions.

You will collaborate with executive leadership to define requirements, manage contracts and vendors, uphold SLAs, and mentor staff toward technical excellence while aligning with safety and labor policies.

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