Senior IT Hardware Diagnostics & RMA Engineer

Nebius; Minnesota; On-site; USD 76,800 - 184,300; Full time

Benefits offered by this job

Competitive compensation

Career growth opportunities

Collaborative culture

Opportunity to work on AI projects

Job summary

Nebius is looking for an IT Infrastructure Engineer – RMA & Hardware Diagnostics to perform deep diagnostics and manage RMA processes within their Minnesota data center. You will troubleshoot complex hardware issues and serve as an escalation point for technicians, ensuring system reliability across server platforms.

The ideal candidate has over 5 years of experience in enterprise server environments and strong Linux troubleshooting skills. A competitive salary and excellent benefits are offered.

Qualifications

• 5+ years of hands-on experience in production data centers.
• Advanced Linux command-line troubleshooting skills.
• Proven experience managing hardware RMA processes.

Responsibilities

• Perform advanced firmware and hardware diagnostics.
• Troubleshoot complex hardware failures.
• Conduct structured root cause analysis and document findings.
• Own the full RMA lifecycle.

Skills

5+ years of experience with enterprise server hardware

Deep understanding of x86 server architecture

Firmware and BIOS/BMC diagnostics

Linux command-line troubleshooting

Managing hardware RMA processes

Structured root cause analysis

Familiarity with hardware monitoring systems

Job description

Nebius is looking for an IT Infrastructure Engineer – RMA & Hardware Diagnostics to perform deep diagnostics and manage RMA processes within their Minnesota data center. You will troubleshoot complex hardware issues and serve as an escalation point for technicians, ensuring system reliability across server platforms.

The ideal candidate has over 5 years of experience in enterprise server environments and strong Linux troubleshooting skills. A competitive salary and excellent benefits are offered.