Senior IT Engineer: MSP, Intune & Cloud Infra

Morris Business Solutions - A Technology Company; Duncan (OK); Sur place; USD 80 000 - 110 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

Life & disability insurance

401(k) with company match

Paid time off

Résumé du poste

Morris Business Solutions is seeking an experienced IT Level 3 Engineer to join our MBS IT division in a full‑time, in‑office role in Duncan, SC.

The candidate will serve as a senior technical resource for MSP clients, handling escalations, Microsoft Intune, Microsoft 365, Entra ID, Windows Server, networking, and cybersecurity.

You will mentor Level 1/2 technicians and contribute to project work while delivering reliable, secure IT infrastructure support.

Qualifications

• Five or more years of professional IT experience.
• Experience in an MSP environment or supporting multiple clients.
• Demonstrated Level 3 or senior escalation experience.
• Advanced proficiency with Microsoft Intune and modern endpoint management.
• Strong experience with Microsoft 365, Entra ID, and Windows Server environments.

Responsabilités

• Serve as a senior escalation point for complex issues unresolved by Level 1/2 technicians.
• Troubleshoot advanced workstation, server, network, and identity issues; perform root-cause analysis.
• Own escalated incidents through resolution and implement long-term fixes.
• Assist with outages, security incidents, and high-impact client issues; coordinate with vendors.
• Mentor Level 1/2 technicians and document repeatable resolutions.

Connaissances

5+ years IT experience

Senior escalation experience

Microsoft Intune

Microsoft 365

Windows Server

Active Directory

Formation

Bachelor's degree in IT or related field

Associate degree in IT

Outils

Microsoft Intune

Microsoft 365 Admin

Azure AD / Entra ID

Exchange Online

Description du poste

Morris Business Solutions is seeking an experienced IT Level 3 Engineer to join our MBS IT division in a full‑time, in‑office role in Duncan, SC.

The candidate will serve as a senior technical resource for MSP clients, handling escalations, Microsoft Intune, Microsoft 365, Entra ID, Windows Server, networking, and cybersecurity.

You will mentor Level 1/2 technicians and contribute to project work while delivering reliable, secure IT infrastructure support.