Senior IT DevOps Engineer

CaptionCall, LLC; Salt Lake City (UT); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Paid vacation

Paid sick time

Paid holidays

401k 6% match with immediate vesting

Medical insurance (US)

Job summary

Sorenson Communications seeks an experienced Senior DevOps Engineer to design, build, automate, and operate scalable cloud infrastructure and delivery platforms. You will work with AWS, Terraform, CI/CD pipelines, Ansible, Git, scripting, and security-focused DevSecOps practices, partnering with multiple teams to improve reliability and speed.

The role emphasizes hands-on ownership, mentoring teammates, and rotating on-call support to ensure secure, scalable deployments in a fast-paced

Qualifications

• Minimum 8 years of DevOps experience.

Responsibilities

• Design, build, automate, and operate scalable, secure cloud infra.
• Develop and implement IaC pipelines.
• Create automation scripts (Python preferred).
• Migrate on-prem workloads to public cloud securely.
• Coordinate with security to manage cloud policies.
• Provide on-call support and mentoring.

Skills

Linux or Windows servers

Ansible

DevSecOps

CI/CD pipelines

Python scripts

Terraform

Git

Cloud security

Education

Bachelor's Degree in CS, Engineering, or related field

Tools

Terraform

AWS

Azure Pipelines

CloudFormation

Docker

Kubernetes

Job description

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and hard-of-hearing!

Full time Benefits

• Paid Vacation Time and Paid Sick Time and Paid Holidays
• 401k 6% match with immediate vesting
• Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
  • Virtual Care Options
  • HSA company match
  • 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
• Employee Assistance Program
• Engaged Employee Resource Groups
• Outstanding Learning and Career Development Opportunities

Pay Range

Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.

* Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role *

Salary: DOE

Job Summary

Sorenson Communications is looking an experienced Senior DevOps Engineer to join our team and help design, build, automate, and operate scalable, secure, and highly available cloud infrastructure and delivery platforms. The ideal candidate will have strong hands‑on experience with Amazon Web Services (AWS), Terraform, CI/CD pipelines, Ansible, Git-based version control systems, scripting, and automation. This is a senior-level, hands‑on role requiring strong technical ownership, automation expertise, and a solid understanding of modern DevSecOps practices. They will work closely with Cloud Engineering, Software Engineering, SRE, Security and Operations teams to improve the reliability, repeatability, security, and speed of infrastructure and application delivery.

Essential Duties and Responsibilities

• Develop, define, and implement pipelines to deploying infrastructure as code (IaC).
• Work with our development teams to create full software deployment pipelines
• Create complex automation scripts tasks using Python (preferred), Powershell, Bash.
• Create Infrastructure as Code scripts using Terraform and Cloudformation.
• Support versioning of code using Git
• Create repeatable configurations using Ansible
• Use expertise when migrating On-Premise workloads to Public Cloud environments in a secure and highly available method.
• Implement Enterprise Monitoring, Sys-logging, or other alerting systems on all required system components.
• Coordinate with the Security Team to manage cloud security policies.
• Troubleshoot complex system and technical issues and decisions on developing solutions.
• Document system designs and diagnostic processes
• Providing rotational on-call support
• Handles complex issues and problems
• Providing coaching or mentoring to other team members.
• Perform miscellaneous duties, working on project teams, and ad hoc assignments as assigned.

Supervisory Responsibility

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Travel Requirements

Travel Requirements: Less than 10%

Education

Minimum 4 Year / Bachelors Degree in Computer Science, Engineering or other technical field required, or, equivalent work experience.

Preferred Certification

AWS Certified DevOps Engineer - Professional

AWS Certified Developer

AWS Certified SysOps Administrator

Terraform associate

Experience

8 years as a DevOps Engineer

Knowledge, Skills, and Abilities

• Experience with Linux or Windows servers
• Expertise using configuration management tools such as Ansible (preferred) or Salt.
• Experience with DevSecOps practices.
• Experience integrating security and vulnerability scanning into CI/CD pipelines.
• Experience working in Agile, Scrum, or Kanban environments.
• Expert knowledge building Continuous Integration and Deployment tools such as Git, Azure Pipelines or Jenkins
• Expertise writing automation scripts using Python (preferred), Powershell, Bash.
• Expertise using Git in a multi-team environment
• Expert knowledge with IaC coding languages such as Terraform (preferred), AWSCloudformation and AWS-CLI.
• Containerization experience with Docker and Kubernetes, administration experience a plus
• Ability to perform work with a high degree of latitude
• Very comfortable with scope and context switching to meet business needs.
• Understanding of security fundamentals.
• Experience in a regulated industry a plus.
• Experience with on-premise migrations to public cloud systems.

Company Summary

Our Mission...Leveraging the Power of Language, we connect lives and enrich the human experience.

Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world's leading language services providers, Sorenson combines patented technology with human‑centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over‑video and in‑person sign language and spoken language interpreting, translation, real‑time captioning, and post‑production language services. Sorenson's impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.

We achieve great things together working "The Sorenson Way" with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.

Equal Employment Opportunity

Sorenson Communications is an Equal Opportunity, Affiant ???