Senior IT Business Services Consultant - Remote

SAP SE; Newtown Square (MD); Remote; USD 128,000 - 196,000; Full time

Benefits offered by this job

Employee Referral Program

Job summary

SAP America, Inc. seeks an IT Business Services Senior Consultant at the Newtown Square, PA site to drive central IT functions and governance. You will oversee policies, training, communication, KPI definition, and measurement, ensuring projects align with corporate objectives.

Travel up to 20% is required domestically and internationally. The role emphasizes end-to-end service delivery, client engagement, and enterprise cloud/ERP expertise, with strong knowledge of SAP architecture and incident

Qualifications

• Bachelor's degree or foreign equivalent in CS, Business Admin, IT, or related field with 6+ years of experience.
• Master’s degree or foreign equivalent in CS, Business Admin, IT, or related field with 4+ years of experience.

Responsibilities

• Ensure IT Governance topics are covered in IT projects, products and processes.
• Plan, implement and track strategic and operational Change Management measures.
• Coach on process and system changes and identify training needs and delivery.
• Work with business to identify requirements and manage IT service portfolio.

Skills

Client engagement

End-to-end service delivery

Enterprise cloud/ERP

Incident and escalation management

Education

Bachelor's degree or foreign equivalent in CS/Business/IT

Master’s degree or foreign equivalent in CS/Business/IT

Job description

SAP America, Inc. seeks an IT Business Services Senior Consultant at the Newtown Square, PA site to drive central IT functions and governance. You will oversee policies, training, communication, KPI definition, and measurement, ensuring projects align with corporate objectives.

Travel up to 20% is required domestically and internationally. The role emphasizes end-to-end service delivery, client engagement, and enterprise cloud/ERP expertise, with strong knowledge of SAP architecture and incident