Senior IT Business Analyst — CIS Transformation

NiSource; Columbus (OH); Hybrid; USD 114,000 - 170,000; Full time

Job summary

NiSource in Columbus, OH, is seeking a Lead IT Analyst for the Customer Transformation team to define business requirements and functional specs for the Customer Information System transformation, partnering with vendors and business partners to ensure aligned deliverables.

You will bridge business and IT, maintain RTM, oversee design artifacts, coordinate validation and UAT, and guide both agile and waterfall workstreams.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 8+ years of progressive IT Business Analysis experience.
• 3+ years leading Business Analysts and/or cross-functional transformation initiatives.
• Experience supporting large-scale business and technology transformation programs.
• Advanced skills in elicitation, analysis, documentation, facilitation, and translating business needs into actionable requirements.
• Experience working across Agile and Waterfall delivery methodologies.
• Proficiency with JIRA, Qtest, Tricentis Tosca, or comparable tools.

Responsibilities

• Review and approve business requirements, functional specifications, and process documentation.
• Ensure consistency and quality across all BA deliverables.
• Manage requirements throughout the project lifecycle.
• Maintain Requirements Traceability Matrix (RTM) and ensure traceability from requirements through testing and deployment.
• Review solution designs for alignment with business objectives.
• Oversee RICEFW and workstream deliverables including Functional Designs (FD), Technical Designs (TD), Functional Unit Testing (FUT), and related project artifacts.
• Track status, dependencies, risks, and issues across assigned workstreams.
• Coordinate business validation and User Acceptance Testing (UAT).
• Ensure requirements are adequately tested, and defects are resolved.
• Participate in defect triage and production readiness reviews.
• Work with PM to maintain RAID logs and drive issue resolution activities.
• Identify project risks and develop mitigation strategies.
• Escalate critical issues when necessary and facilitate resolution.

Skills

Business Analysis

Agile & Waterfall

Stakeholder Facilitation

Requirements Elicitation

Team Leadership

Education

Bachelor’s degree or equivalent work experience

Tools

JIRA

Qtest

Tricentis Tosca

Job description

NiSource in Columbus, OH, is seeking a Lead IT Analyst for the Customer Transformation team to define business requirements and functional specs for the Customer Information System transformation, partnering with vendors and business partners to ensure aligned deliverables.

You will bridge business and IT, maintain RTM, oversee design artifacts, coordinate validation and UAT, and guide both agile and waterfall workstreams.