Senior IT Business Analyst

Quantam; Lansing (MI); Hybrid; USD 55,000 - 103,000; Full time

Job summary

Quantam Solutions seeks a Senior QA Automation Engineer to support technology projects, requirements translation, and ongoing operations in a hybrid Lansing, MI environment. The role emphasizes business process analysis, stakeholder engagement, and agile collaboration with IT and leadership.

The ideal candidate will translate business needs into effective technology solutions, facilitate sessions, and help drive roadmaps while ensuring regulatory and policy compliance across initiatives.

Qualifications

• 7+ years in business process reviews and documenting requirements.
• 5+ years developing and/or managing user stories on Agile projects.
• 2+ years working with senior management to develop roadmaps and resolve priorities.
• 2+ years supporting IT solutions for public use.

Responsibilities

• Serve as liaison between IT teams, stakeholders, and leadership.
• Lead requirements gathering sessions and business process reviews.
• Model current-state and future-state business processes.
• Develop and manage business requirements, functional specs, and user stories.
• Collaborate with Agile teams to define and prioritize user stories.
• Assist senior leadership with roadmaps and project strategies.
• Support IT solutions intended for public use and regulatory compliance.
• Build strong stakeholder relationships and deliver excellent service.

Skills

Business process analysis

Requirements gathering

Agile methodologies

Stakeholder engagement

Facilitating sessions

Communication

Job description

Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Senior QA Automation Engineer. Candidates must be located within 90 miles of Lansing, MI. Interviews will be held in person in Lansing, MI. There is no option for a video interview. The work schedule is hybrid with two days onsite in Lansing, MI and three days remote. There is no option for a fully remote work schedule.

Location:

Lansing, MI

Work Schedule:

Hybrid – Onsite Wednesdays and Thursdays

Work Location Requirement:

Candidates must reside in Michigan during remote workdays and be available onsite from their first day of employment.

Job Overview

Our client is seeking an experienced Senior Business Analyst (IT) to support technology projects, system enhancements, and ongoing business operations.

The ideal candidate will serve as a key liaison between IT teams, business stakeholders, and leadership, helping translate business needs into actionable requirements and effective technology solutions.

This position requires strong experience in business process analysis, requirements gathering, Agile methodologies, stakeholder engagement, and process modeling. Candidates should be self-directed, highly organized, adaptable, and confident in their ability to build relationships and facilitate discussions across multiple business areas.

Key Responsibilities

• Serve as the primary liaison between IT teams, business stakeholders, and project leadership.
• Facilitate requirements gathering sessions, stakeholder discussions, and business process reviews.
• Analyze, document, and model current-state and future-state business processes.
• Develop and manage business requirements, functional specifications, user stories, and supporting documentation.
• Collaborate with Agile development teams to define, refine, and prioritize user stories.
• Work directly with senior leadership to develop strategies, establish project roadmaps, and resolve competing business priorities.
• Support the planning, development, and implementation of IT solutions intended for public use.
• Evaluate business processes and recommend improvements to increase efficiency and effectiveness.
• Assist business stakeholders in understanding and complying with applicable IT policies, procedures, and regulatory requirements.
• Participate in operational activities, ongoing system enhancements, and additional business analysis work requests.
• Build strong working relationships with stakeholders while delivering excellent customer service.
• Adapt quickly to changing project priorities, business needs, and organizational requirements.

Required Qualifications

• 7+ years of experience conducting business process reviews, gathering and documenting requirements, and performing business process modeling.
• 5+ years of experience developing and/or managing user stories on Agile software development projects.
• 2+ years of experience working directly with senior management to facilitate strategic discussions, develop roadmaps, and/or build consensus to resolve conflicting priorities.
• 2+ years of experience supporting projects involving the development or implementation of IT solutions intended for public use.

Preferred Qualifications

• 2+ years of experience supporting the development of or compliance with Statements of Work (SOWs), work agreements, or contracts.
• 1+ year of experience working with programs governed by state and/or federal regulations.

Interview Process

The interview process consists of two rounds:

• Approximately 60 minutes.
• Interview with IT representatives and a business stakeholder.

Second Round – Onsite Interview

• In-person interview in Lansing, MI (mandatory).
• Approximately 60 minutes or longer.
• May include meetings with leadership and representatives from other business areas.
• Focus on interpersonal skills, communication, stakeholder engagement, and overall team fit.

Additional Requirements

• Candidates must provide two professional references.
• Candidates may be local to Michigan or willing to relocate.
• The selected candidate must be available to work onsite in Lansing, MI from day one.
• Onsite attendance is required every Wednesday and Thursday.
• Remote workdays must be performed within the state of Michigan.