Senior IT BA: Lead KOALA Systems & Stakeholders

Talent Software Services; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Georgia Department of Early Care and Learning (DECAL) seeks a Senior Business Analyst to lead KOALA-related analysis, planning, and implementation efforts. You will serve as the primary SME, guiding CCS, Legal/CRC, and vendor teams, while supporting KOALA production enhancements and testing.

You will develop detailed requirements, create system documentation, and coordinate training materials. Strong communication and data skills are essential for success in this role.

Qualifications

• Bachelor's degree in a related field with 10 years of relevant experience.
• Experience analyzing business needs and planning IT solutions.
• Strong written and verbal communication.
• Ability to coordinate across internal teams and vendors.

Responsibilities

• Define KOALA functionality and ensure requirements meet standards.
• Serve as KOALA SME across CCS, Legal/CRC, DECAL teams.
• Coordinate KOALA maintenance and support activities.
• Develop detailed business requirements and system docs.
• Assist in creating KOALA training materials.
• Develop and execute test plans and support UAT.
• Participate in full project lifecycle.
• Build partnerships with internal teams and vendors.
• Fulfill data requests as needed.

Skills

Project management

Business requirements

Communication

Stakeholder needs

Data analysis

Microsoft Office

Balsamiq

Azure DevOps

SQL scripting

Independent worker

Education

Bachelor's degree

10 years experience

Tools

Balsamiq

Azure DevOps

SQL scripting

Job description

Georgia Department of Early Care and Learning (DECAL) seeks a Senior Business Analyst to lead KOALA-related analysis, planning, and implementation efforts. You will serve as the primary SME, guiding CCS, Legal/CRC, and vendor teams, while supporting KOALA production enhancements and testing.

You will develop detailed requirements, create system documentation, and coordinate training materials. Strong communication and data skills are essential for success in this role.