Senior IT Applications Engineer

Cleveland-Cliffs Steel Corporation; United States; On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Education assistance

Paid time off

Competitive compensation package

Job summary

Cleveland-Cliffs Inc. is seeking a Senior IT Applications Engineer to join the Information Technology Custom Development Team in West Chester, OH. The role involves new development and full-stack IT support for web and Windows applications using Angular, C#, ASP.Net, .Net Core, and related technologies.

AI tools such as Claude Code and Co-pilot are leveraged for design and development. Key responsibilities include project management, requirements gathering, testing, and providing on-call support

Qualifications

• Bachelor degree in Business Information Systems or equivalent work experience.
• 7+ years of experience in Angular, C#, ASP.Net, .Net Core, Entity Framework, SQL Server, Oracle.
• Exposure to AI tools such as Claude Code, Co-pilot, or other AI platforms.
• Working knowledge of Microsoft 365 apps (Outlook, Teams, Word, Excel, PowerPoint, OneDrive).

Responsibilities

• Understand business processes and stakeholders’ objectives to define project and technical support needs.
• Collaborate with partners, IT management, team members, and vendors to analyze requirements.
• Plan and deliver technical projects with SDLC artifacts and change management.
• Provide 24x7 on-call support for enterprise applications and subsystems as needed.

Skills

Strong communication

Project management

Leadership

Team collaboration

Education

Bachelor degree in Business Information Systems or equivalent

Tools

Angular

C#

ASP.Net

.NET Core

Entity Framework

SQL Server

Oracle

Azure

ServiceNow

Claude Code

Co-pilot

Microsoft 365 apps

Job description

Location: West Chester, OH Cleveland-Cliffs Inc. is seeking an experienced Senior IT Applications Engineer to join the Information Technology Custom Development Team in our West Chester, OH location but will also consider our Cleveland, OH. This role includes new development and full-stack IT support for web and windows applications in Angular, C#, ASP.Net, JAVA, Azure, and other technologies. Use of AI Tools such as Claude Code, Co-pilot, etc. for design and development. Key responsibilities include project management, problem investigation, analysis, design, programming, testing, and malfunction resolution. The ideal candidate will have strong technical, project management, as well as written and verbal communication skills.

Summary of Responsibilities

Understand business processes, supporting technologies, key stakeholders’ objectives, and overall business goals Collaborate with business partners, IT Management, team members, and vendors by participating in meetings to analyze requirements and define project and technical support needs Build strong working relationships with customers and align closely with their priorities and expectations Proactively gather requirements and develop or modify applications while identifying critical interfaces and addressing impacts during testing and implementation Plan, organize, and deliver technical projects and solutions in accordance with the Change Management process, including generating required documentation and SDLC artifacts Use AI tools for design and development of IT solutions Provide timely and effective feedback on customer issues and requests, offering recommendations to improve system stability and reduce recurring support needs. Provide occasional 24x7 on-call support for enterprise applications and subsystems, including order management, quality assessment, logistics, and supply chain management Drive innovation in partnership with the business and support the development of both online and batch applications. Demonstrate proficiency with Microsoft Office 365 apps, including Word, Excel, Outlook, Teams, and PowerPoint Possess strong verbal and written communication skills Other duties as assigned.

Minimum Qualifications

Bachelor degree in Business Information Systems or equivalent work experience 7 or more years of experience in Angular, C#, ASP.Net, .Net Core, Entity Framework, SQL Server, Oracle 7 or more years of experience with custom development and SDLC processes Exposure to AI tools such as Claude Code, Co-pilot, or other AI platforms Working knowledge of Microsoft 365 apps (Outlook, Teams, Word, Excel, PowerPoint, OneDrive)

Preferred Qualifications

10+ years exp in Angular, C#, ASP.Net, .Net Core, Entity Framework 10+ or more years of experience with custom development and SDLC processes Exposure to Project Management Working knowledge of Microsoft 365 apps (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, Access, Visio, PowerBI) Demonstrated leadership, communication, organizational, and teamwork skills Experience using AI tools such as Claude Code, Co-pilot, or other AI platforms for design and development Steel or other Manufacturing environment knowledge and experience Working knowledge of ServiceNow service management software

Cleveland-Cliffs is a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry. The Company is vertically integrated from the mining of iron ore, production of pellets and direct reduced iron, and processing of ferrous scrap through primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package, including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more. Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to [e-mail] or call 1-[phone] and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered. Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability. We are a drug‑free workplace and conduct pre‑employment screening as a condition of employment. Cleveland-Cliffs is the largest flat‑rolled steel producer in North America. Founded in 1847 as a mine operator, Cliffs is also the largest manufacturer of iron ore pellets in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. As a team of more than 30,000 people, we proudly serve a diverse range of markets and are the largest steel supplier to the automotive industry in North America. Built on a strong safety and environmental stewardship legacy, we operate responsibly and are committed to a sustainable future. With ongoing initiatives to reduce waste, improve water conservation, and reduce carbon emissions, we promise to become North America’s leader in steelmaking and mining sustainability. Cleveland-Cliffs offers opportunities for high-performing individuals in a myriad of technical and professional disciplines. Whether in the field or office, Cleveland-Cliffs fosters an environment that empowers our employees to achieve their highest potential. Employees will be presented with a challenging and rewarding environment. A competitive compensation package, opportunities for advancement, and work‑life balance all lead to a positive, passionate career at Cleveland‑Cliffs.