Senior IT Applications Engineer

Cleveland-Cliffs Inc; Cleveland (OH); On-site; USD 105,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Education assistance

Paid time off

Job summary

Cleveland-Cliffs Inc. is seeking an experienced Senior IT Applications Engineer to join the Information Technology Custom Development Team in Ohio.

The role involves new development and full-stack IT support for web and Windows applications using Angular, C#, ASP.Net, .Net Core, and Azure, with AI tools used for design and development. The ideal candidate has 7+ years in the listed technologies, strong project management and communication skills, and will contribute to both online and batch

Qualifications

• Bachelor degree in Business Information Systems or equivalent.
• 7+ years of experience in Angular, C#, ASP.Net, .Net Core, Entity Framework, SQL Server, Oracle.
• 7+ years of experience with custom development and SDLC processes.
• Exposure to AI tools such as Claude Code, Co-pilot, or other AI platforms.
• Working knowledge of Microsoft 365 apps (Outlook, Teams, Word, Excel, PowerPoint, OneDrive)

Responsibilities

• Understand business processes, supporting technologies, key stakeholders' objectives, and overall business goals.
• Collaborate with business partners, IT Management, team members, and vendors by participating in meetings to analyze requirements and define project and technical support needs.
• Build strong working relationships with customers and align closely with their priorities and expectations.
• Proactively gather requirements and develop or modify applications while identifying critical interfaces and addressing impacts during testing and implementation.
• Plan, organize, and deliver technical projects and solutions in accordance with the Change Management process, including generating required documentation and SDLC artifacts.
• Use AI tools for design and development of IT solutions.
• Provide timely and effective feedback on customer issues and requests, offering recommendations to improve system stability and reduce recurring support needs.
• Provide occasional 24O7 on-call support for enterprise applications and subsystems, including order management, quality assessment, logistics, and supply chain management.
• Drive innovation in partnership with the business and support the development of both online and batch applications.
• Demonstrate proficiency with Microsoft Office 365 apps, including Word, Excel, Outlook, Teams, and PowerPoint
• Possess strong verbal and written communication skills
• Other duties as assigned

Skills

Angular

C#

ASP.Net

Net Core

Entity Framework

SQL Server

Oracle

AI tools usage

Project management

Communication

Education

Bachelor's degree in Business Information Systems or equivalent

Tools

Azure

ServiceNow

PowerBI

Co-pilot

Claude Code

Job description

Location: Cleveland, OH

Cleveland-Cliffs Inc. is seeking an experienced Senior IT Applications Engineer to join the Information Technology Custom Development Team in our West Chester, OH location but will also consider our Cleveland, OH. This role includes new development and full-stack IT support for web and windows applications in Angular, C#, ASP.Net, JAVA, Azure, and other technologies. Use of AI Tools such as Claude Code, Co-pilot, etc. for design and development. Key responsibilities include project management, problem investigation, analysis, design, programming, testing, and malfunction resolution. The ideal candidate will have strong technical, project management, as well as written and verbal communication skills.

Summary of Responsibilities

• Understand business processes, supporting technologies, key stakeholders' objectives, and overall business goals
• Collaborate with business partners, IT Management, team members, and vendors by participating in meetings to analyze requirements and define project and technical support needs
• Build strong working relationships with customers and align closely with their priorities and expectations
• Proactively gather requirements and develop or modify applications while identifying critical interfaces and addressing impacts during testing and implementation
• Plan, organize, and deliver technical projects and solutions in accordance with the Change Management process, including generating required documentation and SDLC artifacts
• Use AI tools for design and development of IT solutions
• Provide timely and effective feedback on customer issues and requests, offering recommendations to improve system stability and reduce recurring support needs.
• Provide occasional 24O7 on-call support for enterprise applications and subsystems, including order management, quality assessment, logistics, and supply chain management
• Drive innovation in partnership with the business and support the development of both online and batch applications.
• Demonstrate proficiency with Microsoft Office 365 apps, including Word, Excel, Outlook, Teams, and PowerPoint
• Possess strong verbal and written communication skills
• Other duties as assigned

Minimum Qualifications

• Bachelor degree in Business Information Systems or equivalent work experience
• 7 or more years of experience in Angular, C#, ASP.Net, .Net Core, Entity Framework, SQL Server, Oracle
• 7 or more years of experience with custom development and SDLC processes
• Exposure to AI tools such as Claude Code, Co-pilot, or other AI platforms
• Working knowledge of Microsoft 365 apps (Outlook, Teams, Word, Excel, PowerPoint, OneDrive)

Preferred Qualifications

• 10+ years exp in Angular, C#, ASP.Net, .Net Core, Entity Framework
• 10+ or more years of experience with custom development and SDLC processes
• Exposure to Project Management
• Working knowledge of Microsoft 365 apps (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, Access, Visio, PowerBI)
• Demonstrated leadership, communication, organizational, and teamwork skills
• Experience using AI tools such as Claude Code, Co-pilot, or other AI platforms for design and development
• Steel or other Manufacturing environment knowledge and experience
• Working knowledge of ServiceNow service management software

The salary range for this role is $105,000 to $130,000. An employee's pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographic location and business or organizational needs.

Cleveland-Cliffs is a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry. The Company is vertically integrated from the mining of iron ore, production of pellets and direct reduced iron, and processing of ferrous scrap through primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package, including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.

Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.