Senior IT Analyst

Sentara; Tennessee; Remote; USD 76,000 - 128,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated professional to enhance software applications and optimize business processes. This full-time remote role offers the chance to work on exciting projects, manage cross-functional teams, and support critical healthcare applications. With a commitment to improving health in communities, the organization values employee growth and strives for excellence in service delivery. Join a vibrant team where your skills will make a significant impact on patient care and operational efficiency.

Qualifications

• 5+ years of relevant experience with a degree or 7+ years without.
• Experience in managing projects and coaching lower-level professionals.

Responsibilities

• Support and optimize software applications including builds and upgrades.
• Analyze business needs and provide recommendations for process optimization.

Skills

Advanced SQL skills

Requirements gathering

Technical specifications creation

Experience with large datasets

JIRA experience

Multitasking

Healthcare experience

Education

Bachelor’s Degree or equivalent experience

Tools

SQL Server Management Studio

JIRA

Job description

Job Description

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

This is a full remote, full-time position with day shift hours and great benefits!

Work Location : Remote opportunities available in the following states - Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming

For applicants within Maryland, Nevada, Ohio and Washington States, the following hiring range will be applied : $76,315.20 - $127,212.80 with a target hiring range of $76,315.20 - $101,774.40.

Job Summary

Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluates software releases and / or new products, and provides recommendations to optimize processes and reduce expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains records of test progress and results. Handles problem, incident, change management, and service requests. Provides daily on-call support for application-related issues. Collaborates with cross-functional teams and end-users to achieve application integration tailored to business / clinical needs. Oversees smaller projects or project components. Coordinates implementation or planning around software releases.

A Senior Professional applies advanced knowledge typically obtained through higher education and work experience. Responsibilities include managing projects, coaching lower-level professionals, and tackling complex problems.

Minimum Requirements

• Experience in lieu of Bachelor’s Degree acceptable.
• 5+ years of relevant experience with a degree.
• 7+ years of relevant experience without a degree.

Requirements

• Advanced SQL skills using tools such as SQL Server Management Studio (5+ years).
• Requirements gathering and creating technical specifications.
• Experience working with large datasets, preferably loading big data into databases.
• JIRA experience (2+ years).
• Healthcare experience preferred.
• Ability to multitask and handle multiple requests simultaneously.

Benefits

Sentara employees strive to make our communities healthier places to live. We set the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, please visit our website.

About the Company

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit healthcare provider, offering numerous care sites including 12 hospitals and a comprehensive health plan supporting 858,000 members. Recognized as an 'Employer of Choice' for over ten years and with accolades from U.S. News & World Report, Sentara values diversity, inclusion, and belonging, reflecting the communities we serve. Join us in our commitment to quality healthcare, continuous improvement, and professional growth.