Senior IT Analyst

Sentara; South Carolina; Remote; USD 76,000 - 128,000; Full time

Job summary

Join a leading healthcare organization as a Software Application Support Specialist. This full-time remote position involves optimizing software applications, analyzing business needs, and providing support. With a focus on quality and community health, Sentara offers a vibrant workplace and excellent benefits.

Qualifications

• 5+ years of relevant experience with a degree or 7+ years without.
• Experience with SQL Server Management Studio (5+ years).
• Experience working with large datasets.

Responsibilities

• Responsible for software application support and optimization.
• Analyzes business/clinical needs and evaluates software releases.
• Provides daily on-call support for application-related issues.

Skills

Advanced SQL skills

Requirements gathering

Experience with large datasets

JIRA Experience

Healthcare experience

Ability to multitask

Education

Bachelor’s Degree or equivalent experience

Job description

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

This is a full remote, full-time position with day shift hours and great benefits!

Work Location : Remote opportunities available in the following states - Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming

For applicants within Maryland, Nevada, Ohio, and Washington States, the following hiring range will be applied: $76,315.20 - $127,212.80 with a target hiring range of $76,315.20 - $101,774.40.

Job Summary :

Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements.

Analyzes business / clinical needs, evaluates software releases and / or new products, and provides recommendations to optimize processes and decrease expenses.

Possesses in-depth business / clinical and application knowledge and experience.

Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications.

Develops system test plans and performs testing of software upgrades and patches.

Maintains a record of test progress and test results.

Responsible for problem, incident, and change management and service requests.

Provides daily on-call support to the customer base for application-related issues.

Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects.

Coordinates implementation or project planning around software application releases.

Utilizes knowledge of numerous applications, databases, information systems, statistical tools, and analytical principles to monitor and analyze information in support of the business.

Assists in the implementation, maintenance, and improvement of information systems.

A Senior Professional applies advanced knowledge of job areas typically obtained through advanced education and work experience.

Responsibilities typically include :

• Managing projects / processes, and working independently with limited supervision.
• Coaching and reviewing the work of lower-level professionals.
• Problems faced are difficult and sometimes complex.

Experience in lieu of Bachelor’s Degree

5+ years of relevant experience with a degree

7+ years of relevant experience without a degree

Requirements :

• Advanced SQL skills using tools such as SQL Server Management Studio (5+ years)
• Requirements gathering

o Ability to create technical specifications

• Experience working with large datasets (preferably loading big data to a database)
• JIRA Experience (2+ years)
• Healthcare experience preferred
• Ability to multitask and handle many requests simultaneously

Benefits :

Sentara employees strive to make our communities healthier places to live. We’re setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits,

About the Company :

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider. Offering hundreds of sites of care including 12 hospitals and multiple services that support an 858,000-member health plan.

The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Join our team, where we are committed to quality healthcare, improving health every day, and providing opportunities for training, development, and growth!