Senior IT Administrator (LAN/WAN) – NYC Police IT

City of New York; New York (NY); On-site; USD 115,000 - 173,000; Full time

Job summary

The New York City Police Department Information Technology Services Division seeks a Certified IT Administrator (LAN/WAN) IV to lead the Systems Administration Section and coordinate complex IT operations across on-premises and cloud environments.

Responsibilities include managing Windows Server, VMware, and Azure platforms, enforcing security baselines, automating provisioning with PowerShell/Ansible, and driving incident response.

Qualifications

• Professional/vendor certification(s) in LAN administration is required.
• Minimum 1 year of IT experience in LAN/WAN planning or related areas as described.
• Education may be substituted by experience per city rules.

Responsibilities

• Lead Systems Administration Section (SAS) planning and coordination of new tech implementations.
• Oversee Windows Server environments (on-prem and Azure IaaS); monitor, back up, and respond to incidents; support Linux as needed.
• Configure and maintain servers across VMware and Azure; manage AD, GPO, DNS/DHCP, Entra ID integration.
• Automate provisioning and routine tasks using PowerShell, PowerCLI, VMware tools, and Ansible; enable self-service workflows.
• Monitor health and capacity with VMware vROps/Aria Ops; act on alerts and trends to prevent service impact.
• Support patching and vulnerability remediation with patch management team; enforce CIS benchmarks and CJIS policies.
• Apply ITIL practices (Incident, Problem, Change, Configuration) and use ServiceNow for change approvals and workflows.
• Execute DR procedures, maintain high availability, and perform regular DR testing.
• Lead infrastructure projects, server migrations, OS upgrades, and lifecycle management.
• Mentor engineers and coordinate onboarding and training to close skill gaps across the team.

Skills

LAN/WAN administration

IT administration

Windows Server

Azure

VMware

Active Directory

PowerShell

Ansible

Entra ID

Education

Bachelor’s degree in a related field

HS diploma + 6 years IT experience

Equivalent combination of education/experience

Tools

Windows Server

Azure

VMware

vCenter/vSphere

vSAN

PowerShell

PowerCLI

Ansible

ServiceNow

Job description

The New York City Police Department Information Technology Services Division seeks a Certified IT Administrator (LAN/WAN) IV to lead the Systems Administration Section and coordinate complex IT operations across on-premises and cloud environments.

Responsibilities include managing Windows Server, VMware, and Azure platforms, enforcing security baselines, automating provisioning with PowerShell/Ansible, and driving incident response.