Senior Issues & Crisis Communications Manager

Amazon Inc.; Seattle (WA); On-site; USD 174,000 - 234,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Senior Issues Manager to join the Corporate Communications team in Seattle, WA. This role focuses on identifying and managing reputational risks for a global, fast-moving organization.

You will partner with technical, legal and business teams across AWS, advising senior leaders and guiding crisis responses with clear, world-ready messaging. A track record in media relations, issues management, and strong strategic thinking is essential, with a commitment to

Qualifications

• 10+ years of professional communications or public relations experience.
• Bachelor's degree in a relevant field.

Responsibilities

• Partner with technical, legal, and business teams to provide strategic counsel.
• Lead cross-functional collaboration across AWS and global regions.
• Translate complex technical topics into clear messages for media and external audiences.
• Anticipate news cycles and manage reputational risk proactively.

Skills

Media relations

Crisis management

Strategic thinking

Analytical skills

Interpersonal skills

Storytelling

Education

Bachelor's degree

Job description

Amazon Web Services (AWS) is seeking a Senior Issues Manager to join the Corporate Communications team in Seattle, WA. This role focuses on identifying and managing reputational risks for a global, fast-moving organization.

You will partner with technical, legal and business teams across AWS, advising senior leaders and guiding crisis responses with clear, world-ready messaging. A track record in media relations, issues management, and strong strategic thinking is essential, with a commitment to