Senior Issues Manager, AWS Corporate Communications

Amazon Inc.; Seattle (WA); On-site; USD 174,000 - 234,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Senior Issues Manager to join the Corporate Communications team in Seattle, WA. This role focuses on identifying and managing reputational risks for a global, fast-moving organization.

You will partner with technical, legal and business teams across AWS, advising senior leaders and guiding crisis responses with clear, world-ready messaging. A track record in media relations, issues management, and strong strategic thinking is essential, with a commitment to

Qualifications

• 10+ years of professional communications or public relations experience.
• Bachelor's degree in a relevant field.

Responsibilities

• Partner with technical, legal, and business teams to provide strategic counsel.
• Lead cross-functional collaboration across AWS and global regions.
• Translate complex technical topics into clear messages for media and external audiences.
• Anticipate news cycles and manage reputational risk proactively.

Skills

Media relations

Crisis management

Strategic thinking

Analytical skills

Interpersonal skills

Storytelling

Education

Bachelor's degree

Job description

Senior Issues Manager, AWS Corporate Communications

Job ID: 10580318 | Amazon.com Services LLC

Amazon Web Services (AWS) is looking for a high judgement communications (PR) professional with extensive issues and crisis management experience to help us identify and manage reputational risks. The ideal candidate has a proven track record of managing crisis situations and mitigating risk for large and fast-moving global organizations. This senior communications manager will demonstrate strong ownership of the programs they’ve run, an exceptional bias for action, and extensive direct media relations experience. This person is an experienced storyteller capable of translating complex technical concepts into terms that people across the world can understand. A strong candidate will show a knack for being ahead of the next news cycle, have earned the trust of senior leaders, and have consistently demonstrated an ability to make high-judgment decisions, while acting quickly.

Key job responsibilities

This senior communications manager will partner closely with technical, legal, and business teams across AWS and provide strategic counsel to senior leaders in high-profile situations. This person will frequently operate at the center of a cross-functional team and must be comfortable working across a range of countries, cultures, and business units.

A strong candidate enjoys diving deep into issues to understand how they are impacting customers and shaping industry dialog, then explaining these topics to media and third-parties so they can better educate and inspire customers. This person is motivated by a dynamic and highly creative environment with endless potential to break new ground and redefine best practices.

About the team

Amazon Web Services (AWS) is guided by customer obsession, pace of innovation, commitment to operational excellence, and long-term thinking. By democratizing technology for nearly two decades and making cloud computing and generative AI accessible to organizations of every size and industry, AWS has built one of the fastest-growing enterprise technology businesses in history. Millions of customers trust AWS to accelerate innovation, transform their businesses, and shape the future. With the most comprehensive AI capabilities and global infrastructure footprint, AWS empowers builders to turn big ideas into reality.

Basic Qualifications

• 10+ years of recent professional communications or public relations experience
• Bachelor's degree

Preferred Qualifications

• Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
• Experience in media relations and issues management
• Current experience managing media relationships, and a network of media contacts
• A track record of successfully representing high-profile companies or issues
• Strong interpersonal skills
• Strong strategic thinking, analytical, and organizational skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 173,600.00 - 234,400.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.