Senior Iris Operations & Data Specialist

Jobtome; Waukesha (WI); On-site; USD 25,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Molina Healthcare is seeking a senior administrative professional to support Wisconsin IRIS program operations, including referrals, enrollments, eligibility, service authorization, and related clerical duties to ensure quality and cost-effective care. You will work with DHS IT systems, SharePoint, and Power BI, manage calls and emails, analyze workflows, and help implement process improvements.

You will collaborate with staff and providers to maintain efficient operations while upholding HIPAA

Qualifications

• 2+ years of administrative and/or health care experience, preferably with IRIS program target groups.
• Bachelor’s degree or commensurate experience required.
• Strong customer service and organizational skills, with attention to detail.

Responsibilities

• Provides senior level support to operations and field staff handling referrals, enrollments, disenrollments, eligibility, and related administrative tasks for the Wisconsin IRIS program.
• Performs data entry and tracking in DHS IT systems, SharePoint, and Power BI.
• Responds to emails from coworkers, providers, and partner agencies; manages phone queues and calls.
• Analyzes data/workflows and suggests improvements; assists with implementing changes.
• Manages projects and collaborates with teams to develop and implement processes.

Skills

Customer service

Organizational skills

Time management

Analytical and problem solving

Data entry

Verbal and written communication

HIPAA compliance

Collaboration and independence

Attention to detail

Education

Bachelor’s degree in related field

Tools

SharePoint

Power BI

Microsoft Office

Job description

Molina Healthcare is seeking a senior administrative professional to support Wisconsin IRIS program operations, including referrals, enrollments, eligibility, service authorization, and related clerical duties to ensure quality and cost-effective care. You will work with DHS IT systems, SharePoint, and Power BI, manage calls and emails, analyze workflows, and help implement process improvements.

You will collaborate with staff and providers to maintain efficient operations while upholding HIPAA