Senior IRIS Consultant & Care Navigator

Molina Healthcare, Inc.; Madison (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

Molina Healthcare, Inc. seeks an experienced IRIS Consultant to support Wisconsin's IRIS program. You will manage complex participant caseloads, guide self-directed services, and promote compliant budgeting and documentation.

The role emphasizes person-centered planning, responsive communication, and collaboration with teams to improve outcomes for older adults and individuals with disabilities. Travel within the state is required as part of providing hands-on support, with a focus on

Qualifications

• At least 4 years of social services experience with older adults or people with disabilities.
• Bachelor’s degree in social work, psychology, or related field, or 4 years of commensurate experience.
• Valid driver’s license and reliable transportation for travel within the program.
• Familiarity with self-direction and community-based service coordination.

Responsibilities

• Manage a complex IRIS participant caseload and perform planning, monitoring, and follow-up.
• Conduct in-person and annual home visits and respond to participant requests.
• Provide orientation on participant rights, enrollment, and public funds stewardship.
• Facilitate person-centered planning and identify participant goals and options.
• Document contacts, plan changes, and system updates accurately and timely.
• Assist participants with budget reports, amendments, and provider payments.
• Research community resources to improve participant outcomes and reduce barriers.
• Escalate issues and support onboarding and mentoring of staff.
• Participate in team meetings, audits, and continuous improvement efforts.
• Local travel required.

Skills

Social services delivery

Program coordination

Communication skills

Microsoft Office

Education

Bachelor’s degree in social work or related field

Tools

Microsoft Office

Job description

Molina Healthcare, Inc. seeks an experienced IRIS Consultant to support Wisconsin's IRIS program. You will manage complex participant caseloads, guide self-directed services, and promote compliant budgeting and documentation.

The role emphasizes person-centered planning, responsive communication, and collaboration with teams to improve outcomes for older adults and individuals with disabilities. Travel within the state is required as part of providing hands-on support, with a focus on