Senior Investor Services Analyst

Gen II Fund Services; Denver (CO); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Opportunities for personal and professional development

Competitive salary

Comprehensive benefits package

Great working environment

Discretionary bonus

Job summary

Join a dynamic and fast-growing organization as a Senior Investor Services Analyst, where you will play a pivotal role in delivering exceptional service to clients. In this position, you will manage investor inquiries, maintain records, and ensure compliance with best practices. This role offers the opportunity to work in a hybrid environment, balancing in-office collaboration with remote flexibility. You will be part of a highly experienced team known for excellence in private equity fund administration, making a significant impact in a challenging yet rewarding atmosphere. Embrace the chance to grow professionally while contributing to a leading firm in the industry.

Qualifications

• 2-4 years’ experience in the financial services industry is preferred.
• Excellent communication skills are essential for this role.

Responsibilities

• Provide Investor Services functions to sponsors and client service teams.
• Review and process investor on-boarding documentation and changes.

Skills

Attention to Detail

Time Management

Organizational Skills

Verbal Communication

Written Communication

Ability to Manage Multiple Tasks

Education

Bachelor’s Degree

Degree in Business Administration or Economics

Tools

Microsoft 365

Investor Portals (Intralinks/Investment Café/Allvue/InvestorVision)

Allvue CRM

Job description

The Senior Investor Services analyst is an integral individual within the Gen II operations team. The role requires meticulous attention to detail, as well as strong time management and organizational skills that thrive in a fast-paced, deadline driven environment. The candidate will primarily be responsible for providing Investor Services functions to the Gen II sponsors and client service teams.

Primary Responsibilities Will Include

• Acknowledge, review and/or respond to client inquiries in a prompt manner while coordinating with internal and external teams, as needed.
• Review and/or process investor on-boarding documentation (Subscription, Tax, and AML documentation)
• Review and/or process subsequent investor activity and changes to investor static data (Partner transfers, name changes, contact and wire instruction updates)
• Review and/or maintain investor records across multiple internal and external systems
• Review and/or prepare ad-hoc, monthly, quarterly, annual reporting, and capital activity notices for sponsor funds and investors
• Review and/or prepare investor audit confirmations and monthly recurring deliverables
• Disseminate and/or review fund & investor correspondence (capital call, distribution, partner capital statement and other sponsor communications) across various investor portal platforms
• Track incoming capital call wires and prepare capital distributions payments across various client accounts
• Progressive responsibilities to include training of less experienced associates, and first level review of deliverables
• Ensure all work is completed in line with the service level agreement
• Liaise with the client service team to ensure efficient and excellent client service experience for Gen II’s sponsors
• Ensure deliverables are executed in line with Gen II best practices, policies, and procedures
• Participate in special projects
• Operate efficiently in a deadline-driven, high volume, and everchanging environment

Qualifications and Skills

• Bachelor’s degree, degree in Business Administration or Economics is a plus
• 2-4 years’ experience in the financial services Industry
• Proficiency with Microsoft 365
• Private Equity or Hedge Fund Investor Services background a plus
• Ability to manage multiple tasks and projects with differing deadlines
• Excellent verbal and written communications
• Experience with Investor Portals (Intralinks/Investment Café/Allvue/InvestorVision) a plus
• Experience with Allvue CRM a plus

The salary range for this position $70,000-$95,000, in addition to a discretionary bonus and comprehensive benefits package. Please note that the actual salary offer within that range will depend on the candidate’s experience level.

Work Arrangement

All applicants applying to Gen II Fund Services, LLC must be legally authorized to work in the United States. Please note that all US employees are required to work a hybrid schedule, comprised of two (2) days a week in our office and three (3) days remotely.

What we offer

• A challenging and rewarding role in a fast-growing organization
• Opportunities for personal and professional career development
• Great working environment, competitive salary, and benefits
• Opportunity to be part of an industry leading team known for service excellence

About the Company

Gen II Fund Services, LLC is one of the largest global independent private equity fund administrators, administering over $1 trillion of private capital on behalf of its clients with offices in New York, San Francisco, Boston, Stamford, Dallas, Denver, Vancouver, London, Southampton, Dublin, Jersey, and Luxembourg. Gen II offers private fund sponsors a best-in-class combination of people, process, and technology, enabling fund sponsors to effectively manage their operational infrastructure, financial reporting, and investor communications. The Gen II team is the most experienced and longest tenured team in the private equity fund administration industry, with broad expertise across buyout, funds of funds, real estate, energy, infrastructure, credit, co-investment, hybrid funds, feeder funds, venture capital, retail, and managed accounts.

Key Facts:

• Administering over $1T in assets
• Servicing nearly every significant investor in the asset class
• Institutional grade infrastructure and SSAE 18 (SOC-1, Type 2) certification, ensuring confidence in our processes and operating model.
• The most experienced and best performing team in the industry.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities