Senior Investment Onboarding & Operations Specialist

Northwestern Mutual; Milwaukee (WI); Hybrid; USD 70,000 - 105,000; Full time

Benefits offered by this job

Flexible work schedules

Concierge service

Comprehensive benefits

Employee resource groups

Job summary

Northwestern Mutual in Milwaukee seeks an experienced Investment Operations professional to support the ICOB program within Wealth Operations. You will handle investment proposals, account paperwork, transfers, and related instructions with precision.

The role requires a Bachelor's in business/finance, 3+ years in financial services, 1 year in investment ops, and FINRA Series 7. Excellent communication and mentoring skills are valued.

Qualifications

• Bachelor's degree in business, finance or related field.
• Minimum of three years of financial services experience with NM investment products, markets, technologies & services.
• At least 1 year of investment operations activities such as new account opening or transfers.
• FINRA Series 7.
• Strong written and verbal communication skills; ability to influence and collaborate.

Responsibilities

• Create investment proposals, generate new account paperwork, enter transfer requests and ACH/cash management instructions with high accuracy.
• Track status of accounts in investment systems and contact contra-firms for transfer status.
• Apply critical thinking and judgment to resolve transfer-related requests; escalate when needed.
• Recommend and implement improvements to standard work and processes.
• Mentor less experienced staff in technologies and standard work.
• Perform final quality checks for peers and junior staff.
• Manage weekly calls with advisors and staff to provide account status updates.

Skills

Consulting

Cross Functional Partnering

Customer Centricity

Financial Acumen

Learning Agility & Critical Thinking

Education

Bachelor's degree in business/finance

Job description

Northwestern Mutual in Milwaukee seeks an experienced Investment Operations professional to support the ICOB program within Wealth Operations. You will handle investment proposals, account paperwork, transfers, and related instructions with precision.

The role requires a Bachelor's in business/finance, 3+ years in financial services, 1 year in investment ops, and FINRA Series 7. Excellent communication and mentoring skills are valued.