Investment Operations & Client Relations Specialist

Northwestern Mutual; Edina (MN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Group Long-term disability income plan

Group Life Insurance

401(k) with match

Paid holidays and paid personal time

Starting salary 65,000 - 75,000 DOE

Job summary

Northwestern Mutual in Edina, MN seeks an Investment Specialist to join a fast-paced, team-oriented environment. You will serve as a primary liaison between internal departments, home office, and clients, handling investment operations and case preparation to enable advisors to focus on revenue generation.

The ideal candidate holds a bachelor’s degree, FINRA licenses or the ability to obtain them within defined timelines, and demonstrates strong organizational, analytical, and client-service

Qualifications

• Bachelor’s degree required.
• FINRA licenses or ability to obtain within 90 days.
• Strong communication and organizational skills.
• Experience in financial services or insurance preferred.
• Proficient with data entry and office software.
• Ability to work in the Edina, MN office five days per week.
• High attention to accuracy and client service.

Responsibilities

• Provide operations and administrative support to a team of financial advisors and support staff.
• Open and track new investment accounts and prepare onboarding paperwork.
• Rollovers and asset transfers; ACH/SRS maintenance; check processing.
• Process deposits, redemptions, and withdrawals; manage RMDs.
• Place trades, log checks and orders, and process ACH and wire transactions.
• Maintain client documentation across advisory, brokerage, annuities, and other products.
• Monitor and optimize client portfolio expenses and pricing; ensure compliant files.
• Prepare or collaborate on integrated pre-sale packages for Financial Representatives.
• Compile meeting kits for client meetings and reviews.

Skills

Administrative support

Customer service

CRM systems

Attention to detail

Time management

Team collaboration

Analytical thinking

Independent work

Communication skills

Client experience

Education

Bachelor’s degree

FINRA SIE/6/63

FINRA Series 7

Life, Accident, Health & Long-Term Care license

Tools

Microsoft Office

CRM software

Job description

Northwestern Mutual in Edina, MN seeks an Investment Specialist to join a fast-paced, team-oriented environment. You will serve as a primary liaison between internal departments, home office, and clients, handling investment operations and case preparation to enable advisors to focus on revenue generation.

The ideal candidate holds a bachelor’s degree, FINRA licenses or the ability to obtain them within defined timelines, and demonstrates strong organizational, analytical, and client-service