Senior Investigator

Dept-of-Health-Professions; Virginia; Remote; USD 50,000 - 61,000; Full time

Job summary

Dept of Health Professions seeks a Senior Investigator to enforce regulations across its health boards. The role involves independent investigations of complaints against health professionals and facilities, with emphasis on safeguarding public health and safety.

The position requires willingness to perform mobile work and maintain a remote office within designated districts, and travel as needed to support enforcement across Virginia.

Qualifications

• Comprehensive investigative skills and ability to manage multiple complex investigations.

Responsibilities

• Independently investigate complaints against licensed, certified, registered, or permitted health professionals and facilities.
• Submit reports reflecting investigative results to safeguard public health and safety.
• Travel as needed within assigned district(s) and perform mobile work/remotely as required.

Job description

Title: Senior Investigator

State Role Title: Health Care Compliance Spec II

Hiring Range: $36.43-$44.04/hr commensurate with relevant experience

Pay Band: 5

Agency: Dept of Health Professions

Location: Dept of Health Professions

Agency Website: www.dhp.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Health Profession's (DHP) mission is to ensure safe and competent patient care by licensing health professionals, enforcing standards of practice, and providing information to health care practitioners and the public.

This sworn position enforces the rules and regulations of the Department's 13 health regulatory boards as well as all associated Virginia statutes and federal laws. Principal duties include independently investigating a variety of complaints of alleged violations against facilities and health care practitioners licensed, certified, registered, or permitted and applicants for licensure by the Department, and by submitting reports which clearly reflect investigative results in order to safeguard the lives, health, and safety of the citizens of the Commonwealth.

Healthcare licensees with investigative experience are encouraged to apply and to fully describe their investigative role(s) and experience in the application materials submitted.

The selected candidate for this position must be willing to perform mobile work and to maintain a remote office with high speed Internet access, within assigned district(s) or within a 30-mile radius of district border(s) as a condition of employment.

The districts for this position are:

• Region III, District 1 – Counties of Greensville, Isle of Wight, Southampton, Surry, and Sussex; and the independent cities of Emporia, Franklin, and Suffolk.
• Region III, District 2 – Counties of Charles City, New Kent, Gloucester, James City, and York; and the independent cities of Hampton, Newport News, Poquoson, and Williamsburg.
• Region III, District 3 – Counties of Accomack, Northampton; and the independent cities of Chesapeake, Norfolk, Portsmouth, and Virginia Beach.
• Region III, District 4 – Counties of Lancaster, Mathews, Middlesex, Northumberland, Richmond and Westmoreland.

Minimum Qualifications

• Comprehensive investigative (including case management) skills and abilities as demonstrated by concurrently managing multiple and varied types of complex investigations.
• Comprehensive knowledge, skills, and abilities related to investigative techniques, to include interviewing, data collection and analysis of complex records and reports.
• Considerable, demonstrated ability to: interpret and apply laws and regulations; effectively and independently organize and manage time and assignments; compose clear, comprehensive, and concise investigative reports; work as member of a team; communicate effectively both orally and in writing with impartiality, objectivity, and confidentiality; work effectively with and through others.
• Considerable, effective interpersonal skills and self-direction.
• Skill in the use of a personal computer with standard office software for report writing, information exchange, online research, and database management (to include electronic file management and queries).
• Must be able to travel, including some overnight travel, to areas within the region in an efficient time frame based upon typical travel times and sensitivity of assignment; and to use a privately-owned vehicle when necessary.
• Must be willing to perform mobile work and to maintain a remote office with high speed Internet access, within assigned district(s) or within a 30-mile radius of region border(s) as a condition of employment.

Additional Considerations

• Recent, progressive experience conducting investigations.
• Current work experience as a health care practitioner and/or current, formal work experience independently conducting various types of healthcare investigations, including but not limited to fraud; risk management; quality assurance; background checks; client/patient abuse; or criminal, civil and/or regulatory investigations involving healthcare practice.
• A working knowledge of health care/medical terminology in order to interpret health care records and communicate with health care professionals, and of federal or state health care laws and regulations.
• Prior experience working with administrative law.

Contact Information

Name: Human Resources

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.