Senior International Medical Transport Coordinator

Reva Inc.; Fort Lauderdale (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

Reva Inc. seeks an experienced International Case Coordinator to lead air medical case management for international and travel-related transports.

You will serve as the main liaison among patients, international hospital case managers, travel insurers, and internal teams to ensure compliant, patient-centered transports across borders. The role emphasizes mission oversight, relationship development, and strategic expansion of Reva's international footprint, including collaboration with hospitals,

Qualifications

• Bachelor's degree or higher; 5+ years in aviation, international medical transport, or travel insurance services

Responsibilities

• Oversee intake, documentation, and coordination of international and travel-insurance patient transport cases from request to completion
• Maintain relationships with travel insurance carriers, international assistance companies, and hospital networks
• Coordinate with operations, dispatch, clinical teams, and flight crews for timely, safe international transports
• Liaise with Revenue Cycle Management on international insurance billing and claims
• Support new international accounts and market expansion in collaboration with sales and leadership
• Serve as senior escalation point for complex international cases
• Provide updates to communications center on international business and regulatory changes
• Support ROC operations as needed for ResourceManager duties
• Ensure compliance with REVA standards and international regulations
• Perform other duties as assigned

Skills

Clear communication

Leadership

Relationship management

Cross-cultural collaboration

Escalation management

Education

Bachelor's degree or higher

5+ years in aviation or international medical transport

Experience with travel insurance partners

Experience with international hospitals/networks

Remote team management experience

Tools

Power BI

Microsoft Dynamics

Salesforce

Job description

Reva Inc. seeks an experienced International Case Coordinator to lead air medical case management for international and travel-related transports.

You will serve as the main liaison among patients, international hospital case managers, travel insurers, and internal teams to ensure compliant, patient-centered transports across borders. The role emphasizes mission oversight, relationship development, and strategic expansion of Reva's international footprint, including collaboration with hospitals,