Senior Internal Controls & QA Analyst

Bank of America; Charlotte (NC); On-site; USD 69,000 - 107,000; Full time

Benefits offered by this job

Benefits

Discretionary incentive

Job summary

Bank of America in Chicago, IL is hiring for an Enterprise Independent Testing role within GRM to execute internal control discipline and maintain operational excellence across a Line of Business or Enterprise Control Function. You will monitor testing, support QA, and drive remediation plans with process owners.

The role emphasizes data analysis, attention to detail, and strong communication, with 40 hours per week on 1st shift, competitive benefits, and eligibility for discretionary incentive

Qualifications

• 2 years of relevant work experience.
• Data and trend analysis capabilities.
• Highly organized and able to execute multiple priorities.
• Strong analytical capabilities, attention to details, planning, and organizational skills.
• Excellent written and verbal communication skills.

Responsibilities

• Conducts assessments of design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
• Executes Quality Control (QC) practices to support business continuity efforts.
• Identify, document, and escalates defects identified during testing, and work closely with Process Owners and leadership to validate results and advise on remediation plans.
• Interacts with internal and/or external contacts to identify, research, analyze and resolve complex problems.
• Partners with leaders to understand existing risks and advise on opportunities to mitigate the risks accordingly.
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Skills

Data and Trend Analysis

Organization

Attention to detail

Communication

Problem solving

Tools

MS Office

Job description

Bank of America in Chicago, IL is hiring for an Enterprise Independent Testing role within GRM to execute internal control discipline and maintain operational excellence across a Line of Business or Enterprise Control Function. You will monitor testing, support QA, and drive remediation plans with process owners.

The role emphasizes data analysis, attention to detail, and strong communication, with 40 hours per week on 1st shift, competitive benefits, and eligibility for discretionary incentive