Audit & Controls Manager: Regulatory Exams & QA

Hobbsnews; Charlotte (NC); On-site; USD 115,000 - 168,300; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America in Chicago, IL seeks an Audit & Regulatory Exams Business Control Manager to lead internal audit and regulatory engagements across Global Risk Analytics. You will design, test, and strengthen controls, oversee QA practices, and guide teams through complex regulatory processes.

The role requires extensive experience in financial services audits, strong risk governance knowledge, and the ability to influence stakeholders.

Qualifications

• Extensive experience leading Internal Audit and regulatory examination engagements within financial services.
• Strong knowledge of risk management, controls, governance, and issue management practices.

Responsibilities

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation.
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
• Manages the performance and productivity of team members that conduct quality inspection reviews.
• Ensures timely execution of QA activities including control execution, case management, and results reporting.
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews.
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting.
• Oversee and support the management of audit and regulatory exam activities across GRA.
• Drive audit and exam readiness, including preparedness assessments, scope alignment, and management support.
• Influence effective engagement practices that promote early involvement, transparency, and efficient execution.
• Provide guidance on responses, narratives, presentations, and auditor/regulator interactions.
• Advise on complex, sensitive, or high‑risk audit and examination matters.
• Support issue identification, development, positioning, and negotiation.
• Support engagement management, including request tracking, response management, and coverage monitoring.
• Leverage data analytics and AI-enabled solutions to identify recurring themes, anticipate areas of focus, and enhance engagement effectiveness.
• Drive process improvements that streamline engagement management and reduce organizational burden.

Skills

Controls Management

Oral Communications

Risk Management

Stakeholder Management

Strategy Planning

Continuous Improvement

Engagement

Influence

Strategic Thinking

Talent Development

Data Analysis

Decision Making

Monitoring & Testing

Problem Solving

Quality Assurance

Job description

Bank of America in Chicago, IL seeks an Audit & Regulatory Exams Business Control Manager to lead internal audit and regulatory engagements across Global Risk Analytics. You will design, test, and strengthen controls, oversee QA practices, and guide teams through complex regulatory processes.

The role requires extensive experience in financial services audits, strong risk governance knowledge, and the ability to influence stakeholders.