Senior Interior Designer at AllModern

LEGACY PLACE; Dedham (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

Wayfair AllModern is hiring for a Design Sales role at our Dedham, MA store. You will blend interior design expertise with sales to help customers design spaces and purchases, while coaching Design Sales Advisors and supporting store operations.

You will manage design appointments (virtual, in-store, in-home) and use moodboards and space plans to drive decisions, aiming to exceed sales and customer-satisfaction targets in a fast-paced environment.

Qualifications

• Experience in home furnishings design and sales.
• Ability to coach and support Design Sales Advisors.
• Experience with client consultations and design appointments.

Responsibilities

• Provide an authentic, friendly customer experience aligned with Wayfair's customer focus.
• Leverage interior design and sales expertise to guide customers' design needs and purchases.
• Coach and support Design Sales Advisors and assist with workload as assigned by Store Leader.
• Manage virtual, in-store and in-home design appointments and deliverables.
• Use design software to create moodboards and space plans.
• Meet or exceed sales and KPI targets.
• Assist in store operations: floor sets, replenishment and substitutions.
• Contribute innovative ideas to improve team operations.

Skills

Interior design

Sales experience

Customer service

Coaching

Visual merchandising

Tools

2D/3D design tools

Moodboards

Space planning

Job description

Come join the team that is reinventing home! Wayfair is hiring for ourAllModernretail store! If you are looking for rapid growth, constant learning and dynamic challenges, this store might be the future home for your career.

What you’ll do:

• Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus.
• Leverage interior design and sales expertise in the home furnishings space to help our customers navigate through their design needs and purchases (such as fabric, finishes, texture of the product).
• Provide coaching and support to Design Sales Advisors and support their allocated workload efforts as determined by the Store Leader. Depending on the specific work shift, this associate will help open and/or close the store, with keyholder responsibilities.
• Support Store Leaders to train and develop and support the Design team on knowledge of our product, selling, customer service, operations, visual, and other aspects of their roles.
• Manage virtual, in-store and in-home design appointments (including preparation of design deliverables, product curation, and follow up)
• Utilize sales analytics and design software tools and applications to drive store profitability and growth in a way that supports the success of the overall brand (moodboards, space plans, 2d/3d room views)
• Meet or exceed sales and customer satisfaction targets, and other established KPIs
• Participate in operational store activities as needed: bringing new products to the floor, floor sets, replenishment and substitutions
• Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations