Senior Interface Engineer

Care Logistics; Alpharetta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Care Logistics in Alpharetta, GA seeks a Senior Interface Engineer to lead design, development, delivery, and support of hospital system interfaces across clinical and operational workflows. You will drive HL7 and FHIR integrations and mentor junior engineers, leveraging Rhapsody and other healthcare IT tools.

The role requires collaboration with client teams, strong problem-solving, and robust documentation.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• 6-8+ years of experience in interface development, preferably in healthcare IT.
• Proven experience with FHIR standards and FHIR integrations.
• Demonstrated experience mentoring or leading other engineers and leading client-facing engagements.
• Strong problem-solving, documentation and communication skills.
• Extensive experience with Agile methodologies and change management.
• Ability to work independently and lead collaborative efforts in a fast-paced environment.
• Fluency with all Microsoft Office products, including Outlook, PowerPoint, Word, Excel skills.

Responsibilities

• Lead collaboration with internal teams and client stakeholders to gather requirements and deliver complex interface solutions.
• Critically evaluate information, reconcile conflicts, and relate high level information to details.
• Design and oversee interface architecture and integration strategy for complex projects.
• Develop and execute interface test plans and review work of other engineers.
• Lead integration interviews and discussions with internal teams and external customers.
• Escalate and troubleshoot complex interface issues in development, test, and production environments.
• Mentor and guide junior and mid-level interface engineers.
• Lead go-live support and post-implementation optimization efforts.
• Develop and maintain interface design guides and flow diagrams; establish best practices.
• Lead transition-to-support processes and knowledge transfer to the support team.

Skills

HL7

FHIR

Rhapsody

Agile

Mentoring

Documentation

Communication

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Epic/Cerner/Meditech

SQL

XML

JSON

Job description

Care Logistics is seeking an experienced and collaborative Senior Interface Engineer to join our Integrated Solutions team. This role leads the design, development, delivery, and support of complex hospital system interfaces, and serves as a technical resource and mentor within the interface engineering team. This role is pivotal in ensuring seamless integration across clinical, operational, and digital systems, contributing to improved patient care and operational efficiency. The ideal candidate will have deep experience with HL7 messaging, interface engines (e.g., Rhapsody), and healthcare IT systems, will thrive in a fast-paced, client-focused environment, and will bring sound judgment to complex, ambiguous integration challenges.

ESSENTIAL RESPONSIBILITIES

• Lead collaboration with internal teams and client stakeholders to gather requirements and deliver complex interface solutions supporting hospital operations and clinical workflows.
• Critically evaluate gathered information from multiple sources, reconcile conflicts, relate high level information to details, and distinguish user requests from underlying business problems/needs.
• Design and oversee interface architecture and integration strategy for complex or high-visibility projects.
• Develop and execute interface test plans to validate code developed by Care Logistics and customer interface resources, and review the work of other interface engineers.
• Lead integration interviews and discussions with internal teams and external customers.
• Serve as an escalation point to troubleshoot and resolve complex interface issues in development, test, and production environments.
• Mentor and provide technical guidance to junior and mid-level interface engineers.
• Lead go-live support and post-implementation optimization efforts.
• Develop and maintain internal and external documentation, including interface design guides and flow diagrams, and help establish best practices and standards for the team.
• Lead transition-to-support processes and knowledge transfer to the support team.
• Contribute to the evaluation of new tools, technologies, and process improvements for interface engineering.
• After hours on-call support.

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

REQUIRED

• Bachelor's degree in Computer Science, Engineering, or related field.
• 6-8+ years of experience in interface development, preferably in healthcare IT.
• Proven experience with FHIR standards and FHIR integrations.
• Demonstrated experience mentoring or leading other engineers and leading client-facing engagements.
• Strong problem-solving, documentation and communication skills.
• Extensive experience with Agile methodologies and change management.
• Ability to work independently and lead collaborative efforts in a fast-paced environment.
• Fluency with all Microsoft Office products, including Outlook, PowerPoint, Word, Excel skills.

PREFERRED

• Experience with EHR systems (e.g., Epic, Cerner, Meditech).
• Rhapsody certified.
• 5+ years experience interfacing ADTs, Order Entry, Radiology Orders and Scheduling messages.
• Deep comfort with a hospital's operational flow (i.e., Patient Points of Entry for Admission, Processes for Transfer and Discharge of a Patient, as well as Order Entry flow).
• Proficiency with SQL for database research purposes.
• XML, XSD, JSON experience.
• Advanced knowledge of hospital operations and clinical workflows.
• Experience contributing to interface engineering standards, governance, or architecture review.

KNOWLEDGE, SKILLS, AND ABILITIES

Leadership:

• Ability to mentor others, lead by example, and influence outcomes without direct authority.
• Ability to embrace change and shift focus when unexpected work arises.

Time Management:

• Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact.

Customer Service:

• Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.

TRAVEL REQUIREMENTS & WORKING CONDITIONS: