Senior Interface Engineer

CareLogistics, LLC; City of Rome, Alpharetta (NY, GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Care Logistics is seeking a Senior Interface Engineer to lead design, development, and support of hospital system interfaces. You will mentor engineers, drive integration strategy, and ensure seamless interoperability across clinical and operational workflows.

The role emphasizes HL7/FHIR expertise, Rhapsody, and experience with EHR systems, with after-hours support and travel as needed within a fast-paced healthcare environment.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• 6-8+ years of experience in interface development, preferably in healthcare IT.
• Advanced proficiency in HL7 standards and interface engines (Rhapsody preferred), and JavaScript.
• Proven experience with FHIR standards and FHIR integrations.
• Mentoring or leading other engineers and client-facing engagements.
• Strong problem-solving, documentation and communication skills.
• Extensive experience with Agile methodologies and change management.
• Ability to work independently and lead collaborative efforts in a fast-paced environment.
• Fluency with all Microsoft Office products, including Outlook, PowerPoint, Word, Excel.
• Experience with EHR systems (Epic, Cerner, Meditech).
• Rhapsody certified.
• 5+ years experience with JavaScript.
• 5+ years experience interfacing ADTs, Order Entry, Radiology Orders and Scheduling messages.
• Deep comfort with a hospital's operational flow.
• Proficiency with SQL for database research purposes.
• XML, XSD, JSON experience.

Responsibilities

• Lead collaboration with internal teams and client stakeholders to gather requirements and deliver complex interface solutions supporting hospital operations and clinical workflows.
• Critically evaluate gathered information, reconcile conflicts, relate high level information to details, and distinguish user requests from business needs.
• Design and oversee interface architecture and integration strategy for complex or high-visibility projects.
• Develop and execute interface test plans to validate code and review the work of other interface engineers.
• Lead integration interviews and discussions with internal teams and external customers.
• Serve as an escalation point to troubleshoot and resolve complex interface issues in development, test, and production environments.
• Mentor and provide technical guidance to junior and mid-level interface engineers.
• Lead go-live support and post-implementation optimization efforts.
• Develop and maintain internal and external documentation, including interface design guides and flow diagrams.
• Lead transition-to-support processes and knowledge transfer to the support team.
• Contribute to evaluation of new tools, technologies, and process improvements for interface engineering.
• After hours on-call support.

Skills

HL7 standards

Interface engines (Rhapsody)

JavaScript

FHIR standards

Mentoring/leadership

Agile methodologies

SQL

XML

JSON

EHR systems (Epic, Cerner, Meditech)

Rhapsody certified

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Rhapsody

FHIR integration tooling

Job description

Overview Care Logistics is growing our team and seeking highly skilled and driven professionals that share our values and mission. If you are looking for a challenging position with a well-managed, well-funded healthcare innovator, consider a position with Care Logistics. Care Logistics is a subsidiary of Jackson Healthcare®, a family of highly specialized healthcare staffing, search and technology companies. With a mission to improve the delivery of patient care and the lives of everyone it touches, it helps healthcare facilities across the country serve more than 10 million patients each year. Backed by more than 2,600 Associates and over $2B in annual revenue, Jackson Healthcare is a top three U.S. healthcare staffing firm. In addition to being Great Place to Work certified, it is consistently named an employer of choice, having been nationally recognized as a best workplace in healthcare, a best workplace for women and a best workplace for millennials, as well as being named one of the Healthiest Employers by the Atlanta Business Chronicle. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Care Logistics is seeking an experienced and collaborative Senior Interface Engineer to join our Integrated Solutions team. This role leads the design, development, delivery, and support of complex hospital system interfaces, and serves as a technical resource and mentor within the interface engineering team. This role is pivotal in ensuring seamless integration across clinical, operational, and digital systems, contributing to improved patient care and operational efficiency. The ideal candidate will have deep experience with HL7 messaging, interface engines (e.g., Rhapsody), and healthcare IT systems, will thrive in a fast-paced, client-focused environment, and will bring sound judgment to complex, ambiguous integration challenges.

ESSENTIAL RESPONSIBILITIES:

• Lead collaboration with internal teams and client stakeholders to gather requirements and deliver complex interface solutions supporting hospital operations and clinical workflows.
• Critically evaluate gathered information from multiple sources, reconcile conflicts, relate high level information to details, and distinguish user requests from underlying business problems/needs.
• Design and oversee interface architecture and integration strategy for complex or high-visibility projects.
• Develop and execute interface test plans to validate code developed by Care Logistics and customer interface resources, and review the work of other interface engineers.
• Lead integration interviews and discussions with internal teams and external customers.
• Serve as an escalation point to troubleshoot and resolve complex interface issues in development, test, and production environments.
• Mentor and provide technical guidance to junior and mid-level interface engineers.
• Lead go-live support and post-implementation optimization efforts.
• Develop and maintain internal and external documentation, including interface design guides and flow diagrams, and help establish best practices and standards for the team.
• Lead transition-to-support processes and knowledge transfer to the support team.
• Contribute to the evaluation of new tools, technologies, and process improvements for interface engineering.
• After hours on-call support.

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

• REQUIRED REQUIRED Bachelor's degree in Computer Science, Engineering, or related field.
• 6-8+ years of experience in interface development, preferably in healthcare IT.
• Advanced proficiency in HL7 standards and interface engines (Rhapsody preferred), and JavaScript.
• Proven experience with FHIR standards and FHIR integrations.
• Demonstrated experience mentoring or leading other engineers and leading client-facing engagements.
• Strong problem-solving, documentation and communication skills.
• Extensive experience with Agile methodologies and change management.
• Ability to work independently and lead collaborative efforts in a fast-paced environment.
• Fluency with all Microsoft Office products, including Outlook, PowerPoint, Word, Excel skills.
• Experience with EHR systems (e.g., Epic, Cerner, Meditech).
• Rhapsody certified.
• 5+ years experience with JavaScript.
• 5+ years experience interfacing ADTs, Order Entry, Radiology Orders and Scheduling messages.
• Deep comfort with a hospital's operational flow (i.e., Patient Points of Entry for Admission, Processes for Transfer and Discharge of a Patient, as well as Order Entry flow).
• Proficiency with SQL for database research purposes.
• XML, XSD, JSON experience.
• Advanced knowledge of hospital operations and clinical workflows.
• Experience contributing to interface engineering standards, governance, or architecture review.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Leadership: Ability to mentor others, lead by example, and influence outcomes without direct authority.
• Adaptability: Ability to embrace change and shift focus when unexpected work arises.
• Time Management: Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact.
• Customer Service: Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.

TRAVEL REQUIREMENTS & WORKING CONDITIONS:

• 10-20% travel required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to participate in online video calls, use hands to write and type, verbally and written communications. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Disclosures Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

Founded in 2008, Care Logistics launched a passionate effort to dramatically improve patient throughput and flow with the Hospital Operating System. We work with our hospital partners to implement breakthrough approaches to care coordination and throughput efficiency combined with innovative human logistics software. The result: efficient, reliable and predictable operations that dramatically improve productivity, quality, and experience, while creating capacity for growth. Our team operates with a single, purposeful goal: Customers First, Dramatic Results. We focus foremost on our customers, always. We partner with hospitals that are ready and eager to transform their operations to the benefit of their patients, providers, and community. We commit to helping our hospital partners achieve and sustain dramatic results in patient care delivery, quality and experience. Together we achieve dramatic results, delivering the highest quality care at the lowest costs.