Senior Intelligence Operations Lead

ViaPath Technologies; Mechanicsburg (Cumberland County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Flexible Time Off

Employee Assistance Program

Job summary

ViaPath Technologies seeks an Intelligence Services Supervisor to lead a team of analysts in mechanicsburg, PA, overseeing cases, coordinating with the customer, and delivering tailored intelligence products. The role emphasizes leadership, data analysis, and effective communication with law enforcement and the client.

The supervisor will manage a busy workload, develop actionable intelligence, and ensure high-quality outputs while guiding staff training and performance reviews in a fast-paced

Qualifications

• Bachelor's degree preferred; equivalent years of related work experience will be considered.
• Minimum of 2 years of team leadership/management experience.
• Minimum of 5 years of investigative, intelligence, case management or corrections experience.
• Ability to successfully partner with customer and develop actionable intelligence.
• Willingness to travel up to 10%.

Responsibilities

• Oversee Intelligence team staff and projects.
• Serve as ViaPath Fusion's point of contact with the customer.
• Receive, review, and assign cases based on workload.
• Organize the team to collect, plan, analyze, develop a product, and deliver intelligence capabilities.
• Manage quality assurance over all work products to meet standards.
• Identify gaps and analyze problems; suggest solutions.
• Monitor offender telephone calls and analyze data for trends.
• Conduct examinations of mobile and computer evidence.
• Provide ongoing performance feedback and annual reviews.

Skills

Leadership experience

Investigative experience

Customer engagement

Communication skills

Analytical thinking

Adaptability

Travel readiness

Windows & MS Office

ViaPath applications

Education

Bachelor's degree preferred; equivalent experience

Certifications considered in lieu of degree

Tools

MS Excel formulas

ViaPath applications

Job description

ViaPath Technologies seeks an Intelligence Services Supervisor to lead a team of analysts in mechanicsburg, PA, overseeing cases, coordinating with the customer, and delivering tailored intelligence products. The role emphasizes leadership, data analysis, and effective communication with law enforcement and the client.

The supervisor will manage a busy workload, develop actionable intelligence, and ensure high-quality outputs while guiding staff training and performance reviews in a fast-paced