Senior Insurance Operations Analyst - Remote

NACBA

Northern (KY)

Hybrid

USD 90,000 - 120,000

Full time

9 days ago

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Benefits offered by this job

Health insurance

401(k) with match

Dental, Vision, Life Insurance

AD&D

Retire from office but not from work

Fully remote

Job summary

WAHVE is seeking experienced insurance professionals for remote, long-term Senior Operations Business Analyst roles. You can choose full or part-time schedules while continuing to leverage your insurance expertise from home, with competitive benefits.

We value a strong customer service mindset and deep industry knowledge. The positions involve collaborating with carrier or MGA clients, translating requirements, and managing multi-state accounts across policy lifecycles, including data

Qualifications

25 years of full-time work experience.
10 recent years of insurance industry experience.

Responsibilities

Liaise with various operational areas such as underwriting, accounting, compliance, audit, information technology, etc.
Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to technicians.
Become proficient in managing multi-state, multi-line accounts throughout the policy life cycle which could include rating/pricing, quoting, and issuing policies as well as handling related account activity.
Participate and understand the development of operational KPI’s and service standards.
Process transactions and follow varied workflows dependent upon line of business, company, state, specific rules, and regulations.
Serve as SME regarding how to prepare data submissions to rating bureaus and state departments of insurance.