Senior Insurance BA & BPM Systems Lead

TechDigital Group; Cedar Rapids (IA); On-site; USD 90,000 - 120,000; Full time

Job summary

TechDigital Group seeks a Senior Business Analyst with 10+ years of experience in the insurance domain. You will prepare and maintain detailed system requirements, including functionality and software architecture, and support BPM-driven process design.

You will collaborate with internal teams and external partners, gather business needs, and translate them into actionable specifications using Agile practices and tools such as JIRA, ServiceNow, and Chorus AWD.

Qualifications

• 10+ years of experience in insurance domain.
• Proficient in preparing and maintaining detailed system requirements.
• Knowledge of platform administration.
• Experience with business process modeling systems.
• Strong documentation and communication skills.

Responsibilities

• Elicit business and system requirements and translate them into designs.
• Develop decision-making documentation for new product development.
• Create business process models using BPM tools.
• Coordinate requirements with software package development.
• Interact with customers, vendors, IT and Operations for system development.
• Lead analysis of business unit requests and communicate impacts.
• Multitask across multiple projects with competing deadlines.
• Maintain high-quality documentation and communication.

Skills

Business Analysis

Requirements gathering

Agile

JIRA

ServiceNow

Chorus AWD

Crystal Reporting

JavaScript

Web Services

Platform Administration

Oracle/DB2 schemas

Tools

JIRA

ServiceNow

Chorus AWD

Crystal Reporting

SQL Tools

Oracle

DB2

Job description

A Senior BA (10+ years of experience in insurance domain) with some Platform Administrator skills who prepares/maintains detailed system requirements including functionality and software architecture. Facilitates the business analysis process and those who are identifying business requirements for system solutions or improved processes that will increase efficiency and overall productivity. This person participates in the process with internal/external customers to determine requirements and create designs to support our Business Process Modeling system.
Assists with -technical requirements, product requirements, test considerations, operational concerns, and system constraints

DECISION MAKING: Successful candidate conforms to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Interaction with customers and third party vendors. In addition, will interact with co-workers, projects teams and upper management for system development.
Prepare decision-making documentation (i.e. business case) for potential new product development approaches
Use Business Process Modeling techniques and tools to create business process models.
Facilitates the elicitation of business and systems requirements, utilizing comprehensive understanding of applicable business systems and industry requirements.
Provides leadership to analyze business unit requests and understand business requirements. Work with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff.
Possess well-developed organization skills and the demonstrated ability to multitask, including the ability to manage multiple diverse projects with competing deadlines.
Must possess excellent written and verbal communication skills. Ability to read, analyze, and interpret general business periodicals, professional journals, or technical procedures.
Strong inter-personal and communication skills
Ability to define and develop system requirements
Ability to work in a team environment
Desire to continually improve the quality and efficiency of work
Conducts business process analysis and needs assessments in an effort to align information technology solutions with business initiatives.
Good understanding of data schema concepts on Oracle and DB2
Assist in coordinating requirements within software package development.
Good understanding of JavaScript and web services.
Reporting against DB2 and Oracle databases via SQL tools

Specific tools/methodologies
Agile
JIRA
Service Now
Chorus AWD – BPM and Status driven workflow
Crystal Reporting