Senior Instructional Designer — Education Portfolio Strategist

Emerson Electric Corporation; Austin (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) with profit sharing

Medical insurance options

Paid parental leave

Tuition reimbursement

Employee Assistance Program

Job summary

Emerson seeks a Senior Content Strategist to own the Education Services portfolio, shaping learning strategy, roadmaps, and certification for assigned business domains. You will translate complex products and customer workflows into effective learning solutions with instructional design expertise.

You will collaborate with Product Management, R&D, Services, and SMEs to define learning objectives, audiences, modalities, and success criteria, ensuring training drives customer proficiency and

Qualifications

• Bachelor’s degree in engineering or related field.
• 5+ years of experience in Learning & Development or related disciplines.
• Strong understanding of adult learning principles and instructional design.
• Ability to translate complex technical products into customer-focused learning requirements.

Responsibilities

• Own and maintain Education Services portfolio strategy, content roadmap, curriculum direction, learning paths, course blueprint and certification opportunities for assigned Business Units or product domains.
• Gather, analyze, and synthesize stakeholder requirements, customer feedback, product roadmaps, support trends, business initiatives, and learning data to develop portfolio recommendations and roadmap priorities.
• Design technical learning solutions and course blueprints translating complex products and engineering concepts into effective learning experiences.
• Explore and recommend innovative learning approaches, including AI-enabled learning experiences, digital learning technologies, and scalable customer education models.
• Serve as the primary course owner throughout content development, ensuring alignment with objectives and audience needs.
• Communicate recommendations, priorities, and readiness decisions while aligning stakeholders with competing objectives.
• Monitor portfolio health, content performance, learner feedback, customer outcomes, and industry trends to improve Education Services offerings.

Skills

Learning & Development

Instructional Design

Stakeholder Management

Analytical Thinking

Communication

Facilitation

Education

Bachelor’s degree

Job description

Emerson seeks a Senior Content Strategist to own the Education Services portfolio, shaping learning strategy, roadmaps, and certification for assigned business domains. You will translate complex products and customer workflows into effective learning solutions with instructional design expertise.

You will collaborate with Product Management, R&D, Services, and SMEs to define learning objectives, audiences, modalities, and success criteria, ensuring training drives customer proficiency and