Senior Instructional Designer

State Employees' Credit Union; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

State Employees' Credit Union in North Carolina is seeking an Instructional Designer to join our Learning and Development team. You will collaborate with subject matter experts, learning professionals, and external vendors to design programs aligned with objectives and regulatory standards.

Responsibilities include developing content, evaluating instructional technology tools, building implementation plans for engaging online experiences, and guiding learners through synchronous and asynchronous

Qualifications

• Data analytics to create reports and ROI metrics.
• Experience with dashboards in Tableau, webFOCUS, or Power BI.
• Excel proficiency for data comparisons and management.
• Ability to manage multiple tasks and meet deadlines.
• Experience with Adult Learning Theory and instructional design preferred.

Responsibilities

• Collaborate with the learning team and business units to align content with objectives and regulations.
• Design and develop learning materials, guides, and tutorials for effective delivery.
• Evaluate and implement instructional technology tools for engaging online learning experiences.
• Build implementation plans for synchronous and asynchronous learner experiences.
• Evaluate programs via surveys/focus groups and adjust as needed.

Skills

Data analytics

Tableau

Power BI

Excel

multitasking

Self-starter

Project management

Adult Learning Theory

Education

Bachelor's degree in Human Resources, Adult Learning, Instructional Design

Tools

Tableau

webFOCUS

Power BI

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People", join our team! State Employees’ Credit Union (SECU’s) Learning and Development function is an important driver of business success. As we work to create meaningful learning experiences, Instructional Designers operate within project teams to ensure programs deployed meet pre-defined learning objectives.

Instructional Designers align closely with business subject matter experts, various learning professionals and external vendors to identify needs and create solutions. They leverage all types of learning modalities, system capabilities and evaluation methods to create learning programs that support business outcomes and drive our learner engagement.

40% Collaborate closely with the learning team and business units to align course content with program objectives, regulatory standards, and education best practices. Provide training, support, and resources to team members and staff on the effective use of instructional technologies and best practices in teaching and learning. This may include workshops, one-on-one consultations, and creating guides and tutorials.

20% Evaluate and implement instructional technology tools to facilitate engaging and interactive online learning experiences.

20% Partner with subject matter experts to gain an in-depth understanding and analyze key business drivers, strategy goals, and business challenges. Devise original designs and basic concepts for the development of new and innovative training materials, activities, and programs. For example, scripts, role play activities, case studies, and participant / facilitator guides. Build implementation plans which result in synchronous and asynchronous high-quality participant experiences.

10% Evaluate training programs by reviewing and/or facilitating surveys, focus groups, or interviews and compile data to determine the effectiveness of the learning programs and work with the project team to make required adjustments.

Desired Education Bachelors

Acceptable Fields of Study:

• Bachelor's degree in Human Resources, Adult Learning, Instructional Design or similar focus or equivalent experience.

Required Relevant Experience 5 Years

Desired Relevant Experience 5 Years

Required Knowledge, Abilities, Skills

• Data Analytics to create reports and build dashboards to provide ROI and impact metrics to executive teams.
• Familiarity with creating reports and dashboards in data analytics tools such as Tableau, webFOCUS, PowerBI or similar.
• Proficiency with Excel for data comparisons, functions, data management.
• Ability to handle and prioritize multiple tasks and projects concurrently, set and meet deadlines.
• Self-starter and solution oriented.
• Ability to track through long-term projects to completion, self-regulating to meet goals and deadlines.

Desired Knowledge, Abilities, Skills

• Ability to build strong working relationships with internal clients at all levels.
• Experience in Adult Learning Theory and design/development of instructional materials, preferred.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

State Employees' Credit Union is a not-for-profit, member-owned financial cooperative with a "Do the Right Thing" mission and a goal of helping people in our community. SECU values the differences in our staff and in our North Carolina communities. We believe that embracing the uniqueness of individuals makes our cooperative stronger, more innovative and better able to serve SECU members.