Senior Instructional Designer

SECU; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

SECU is seeking a motivated Instructional Designer to contribute to our Learning and Development team. The role involves collaborating with the learning team and business units to create effective educational programs and support staff through training and resources.

Applicants should have a Bachelor's degree in relevant fields and at least 5 years of experience in instructional design, focusing on data analytics and instructional technologies.

Qualifications

• 5 years of relevant experience in instructional design or similar fields.
• Familiarity with creating reports and dashboards in data analytics tools.
• Ability to build strong working relationships with internal clients.

Responsibilities

• Collaborate with learning team and business units to align course content.
• Provide training and resources on instructional technologies.
• Evaluate and implement instructional technology tools.

Skills

Data Analytics

Creating reports in Tableau

Proficiency with Excel

Ability to handle multiple tasks

Self-starter and solution oriented

Education

Bachelor's degree in Human Resources, Adult Learning, or Instructional Design

Tools

Tableau

PowerBI

webFOCUS

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! State Employees’ Credit Union (SECU’s) Learning and Development function is an important driver of business success. As we work to create meaningful learning experiences, Instructional Designers operate within project teams to ensure programs deployed meet pre-defined learning objectives. Instructional Designers align closely with business subject matter experts, various learning professionals and external vendors to identify needs and create solutions. They leverage all types of learning modalities, system capabilities and evaluation methods to create learning programs that support business outcomes and drive our learner engagement.

Responsibilities

• Collaborate closely with the learning team and business units to align course content with program objectives, regulatory standards, and education best practices (40% of time).
• Provide training, support, and resources to team members and staff on the effective use of instructional technologies and best practices in teaching and learning, including workshops, one‑on‑one consultations, and creation of guides and tutorials.
• Evaluate and implement instructional technology tools to facilitate engaging and interactive online learning experiences (20% of time).
• Partner with subject matter experts to gain an in-depth understanding and analyze key business drivers, strategy goals, and business challenges (20% of time).
• Devise original designs and basic concepts for development of new and innovative training materials, activities, and programs, such as scripts, role play activities, case studies, participant/facilitator guides.
• Build implementation plans resulting in synchronous and asynchronous high‑quality participant experiences.
• Evaluate training programs by reviewing and facilitating surveys, focus groups, or interviews and compiling data to determine effectiveness and working with the project team to make required adjustments (10% of time).

Desired Education

Bachelor's

Acceptable Fields of Study:

• Bachelor's degree in Human Resources, Adult Learning, Instructional Design or similar focus or equivalent experience.

Required Relevant Experience

5 Years

Desired Relevant Experience

5 Years

Required Knowledge, Abilities, Skills

• Data Analytics to create reports and build dashboards to provide ROI and impact metrics to executive teams.
• Familiarity with creating reports and dashboards in data analytics tools such as Tableau, webFOCUS, PowerBI or similar.
• Proficiency with Excel for data comparisons, functions, data management.
• Ability to handle and prioritize multiple tasks and projects concurrently, set and meet deadlines.
• Self‑starter and solution oriented.
• Ability to track through long‑term projects to completion, self‑regulating to meet goals and deadlines.

Desired Knowledge, Abilities, Skills

• Ability to build strong working relationships with internal clients at all levels.
• Experience in Adult Learning Theory and design/development of instructional materials, preferred.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.