Senior Learning System Administrator

State Employees' Credit Union; Raleigh (NC); Ibrido; USD 95.000 - 125.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work schedule

Equal employment opportunity

Descrizione del lavoro

State Employees' Credit Union is seeking a Learning Systems Administrator to govern and configure LMS and related training platforms. You will test upgrades, develop governance, and document changes while coordinating with SECU IT and other departments for seamless integrations.

The role requires 5+ years of expert LMS management, Cornerstone certification, strong Excel/data skills, and the ability to manage multiple tasks with project discipline. Hybrid work with on-site days is expected.

Competenze

• Bachelor's degree in Educational Technology, Instructional Design, Computer Science, Data Analytics or Statistics.
• Learning Specialist Certification for Cornerstone.
• 5+ years expert level Learning Administration management in an enterprise LMS.
• Proficiency with Excel or data analysis tools for comparisons.
• Ability to manage LMS developments with project management skills.
• Technical writing proficiency to document processes and procedures.

Mansioni

• Manage, implement and maintain LMS and training platforms, testing upgrades, patches, and releases.
• Develop and oversee governance for the LMS; test upgrades and patches.
• Conduct needs assessments, draft business requirements, and document system changes.
• Oversee implementation and integration of new learning tech; manage system integrations.
• Develop and maintain user guides and documentation; coach staff on best practices.
• Collaborate with vendors and SECU departments to enhance system functionality.

Conoscenze

LMS administration

Project management

Technical writing

Data analysis (Excel)

Stakeholder communication

Self-motivated

Time management

Critical thinking

Formazione

Bachelor's degree in Educational Technology / Instructional Design / Computer Science

Learning Specialist Certification (Cornerstone)

Strumenti

HTML/CSS/JavaScript

Cornerstone LMS

Excel

Descrizione del lavoro

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview:

Learning Systems is responsible for the governance and configuration of learning systems used by Learning & Development (L&D) to include Learning Management Systems (LMS), content libraries, and content providers. Learning System Administrators set and maintain learning system configurations and integrations, test solutions, set system governance, and extract system data. The team maintains close relationships with SECU’s IT and other teams to ensure seamless integration of learning systems with organizational systems and practices, as well as support Learning Administrators with system questions and enhancements.

Essential Responsibilities:

• (30%) Manage, implement and maintain learning management systems (LMS) and other training platforms, overseeing the testing of all upgrades, patches, and releases for all systems and software used by the department.
• (20%) Develop and oversee system and process governance for the LMS. Test all upgrades, patches, releases for all systems and software used by L&D.
• (15%) Conduct needs assessments, develop business requirements, implementation plans, and documentation of all system changes and deployments, and for solutions of L&D systems, programs, and optimization of internal processes and procedures.
• (15%) Oversee the implementation and integration of new learning technologies and software. Manage integrations with other systems and monitor information entering and/or leaving all learning systems.
• (10%) Develop and maintain system user guides and documentation for L&D internal best practices. Coach and support department team members and learning administrators on best practices.
• (10%) Work with system vendor resources and other SECU departments to maintain and elevate system functionality.

Required Education & Experience (Knowledge, Skills, & Abilities):

• Minimum Education: Bachelor's Degree in applicable fields of study such as Educational Technology, Instructional Design, Computer Science; Data Analytics, Statistics.
• Learning Specialist Certification for Cornerstone.
• Minimum direct years of experience 5+ years Expert level Learning Administration management experience with advanced permissions in an enterprise Learning Management System (LMS).
• Proficiency with Excel or other data analysis tools for data comparisons, functions, data management.
• Project management skills to gather needs assessments, business requirements, and manage LMS developments.
• Technical writing proficiency to document research, processes, and procedures.
• Ability to handle and prioritize multiple tasks and projects concurrently, set and meet deadlines.
• Critical thinking skills to gather needs assessments, create business requirements, and develop comprehensive and innovative systems solutions for Learning Programs.
• Self-starter and solution oriented.
• Ability to track through long-term projects to completion, self-regulating to set goals and deadlines.

Preferred Education & Experience (Knowledge, Skills, & Abilities):

• Strong communication skills to partner with vendors, SECU teams, leadership, and learning developers.
• Proficiency with data analytics tools and Excel for data comparisons, functions, data management.
• Knowledge of/familiarity with various web design languages to support maintenance of UIs. (HTML, CSS, JavaScript)
• Knowledge of Instructional design evaluation processes to assist with development and collection of educational impact data.

Job Environment & Physical Requirements:

• Hybrid expectations, on-site 2 days per week
• Computer for prolonged periods
• Telephone for prolonged periods

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer:

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

State Employees' Credit Union is a not-for-profit, member-owned financial cooperative with a 'Do the Right Thing' mission and a goal of helping people in our community.

SECU values the differences in our staff and in our North Carolina communities.

We believe that embracing the uniqueness of individuals makes our cooperative stronger, more innovative and better able to serve SECU members.