Senior Instructional Design Project Manager, Frontline Management

American Bar Association; United States; On-site; USD 95,000 - 100,000; Full time

Job summary

The Senior Instructional Design Project Manager, Frontline Compliance at American Bankers Association leads the design, development, and maintenance of a large portfolio of compliance training to protect reputation and ensure regulatory alignment.

You will collaborate with Product, Marketing, Compliance, Publishing and Learning Technology teams to drive timely updates and data-driven improvements while delivering high-quality learning products in a fast-paced environment.

Qualifications

• Bachelor’s degree in business, instructional design, education, or a related field (or equivalent experience)
• 6+ years of experience in instructional design, project management, or compliance training
• Demonstrated experience managing high-volume projects in a fast-paced, cross-functional environment
• Experience working with compliance-driven content, regulatory requirements, or training programs
• Proficiency with learning technologies (e.g., LMS platforms such as Docebo, Cornerstone, BenchPrep)
• Proficiency with rapid eLearning development tools (e.g., Storyline 360, Rise, Synthesia)
• Strong project management, organization, and time management skills
• Excellent written, editing, and interpersonal communication skills
• Strong analytical and problem-solving abilities with attention to detail

Responsibilities

• Coordinate and execute annual compliance course reviews for 130+ compliance-related courses
• Implement content updates and maintenance fixes directly within courses using eLearning authoring tools (Storyline 360, Rise, Synthesia)
• Define schedules, track review cycles, document updates, and ensure on-time completion of compliance course updates
• Partner with compliance SMEs and stakeholders to resolve issues efficiently
• Manage instructional design projects for Frontline Compliance including design, development, revision, and maintenance
• Develop and maintain project plans, timelines, and tracking mechanisms
• Provide instructional design guidance to SMEs throughout design, development, and pilot phases
• Create product briefs, course descriptions, and supporting materials for marketing and delivery of Frontline courses
• Escalate compliance content issues for SME review to minimize regulatory and reputational risk
• Serve as a frontline quality control checkpoint to ensure accuracy, consistency, and completeness of content
• Ensure all changes are implemented correctly across impacted courses and platforms
• Improve turnaround times for course reviews, fixes, and releases with specific deadlines and guidance for each project
• Contribute to data-driven improvements through analysis of participation, performance, feedback on learner experience, and product effectiveness
• Collaborate cross-functionally with Product, Marketing, Compliance, Publishing and Learning Technology teams
• Research and identify compliance changes and opportunities to enhance training products and processes

Skills

Instructional design

Project management

Compliance training

LMS platforms

Storyline 360

Rise

Synthesia

Docebo

Cornerstone

Communication

Education

Bachelor's degree in business, instructional design, education, or related field

Tools

Storyline 360

Rise

Synthesia

Docebo

Cornerstone

BenchPrep

Job description

Want to work for a great Organization?

The American Bankers Association is the banking industry’s champion. Joining ABA makes you part of a team that:

• has Extraordinary People - ABA experts are the “go to” sources for bankers, policy makers and the media for credible information and insights for the banking industry.
• has Unmatched Scope and Scale - ABA’s unparalleled information and services keep members current, knowledgeable and prepared.
• is Impact-Driven - ABA has a proven record of bringing about positive change for our members and the industry. We take action and achieve results. Plus competitive pay, an outstanding benefits package, a convenient DC location, a professional collegial work environment and an opportunity to work on issues of national significance equals a winning combination!

Click Here to review ABA’s holistic approach to Benefits and Total Rewards.

Employer of Choice:

ABA is recognized with a 2025 Great Company Culture Award and 2025 Great Place to Work designation!

Job Description:

The Senior Instructional Design Project Manager, Frontline Compliance is a hands-on, execution-focused role responsible for the design, development, review, maintenance, and compliance integrity of a large portfolio of compliance training courses.

This role plays a critical part in protecting organizational reputation, maintaining regulatory credibility, and accelerating the delivery of high-quality, compliant learning products. The position ensures timely updates, efficient review cycles, and consistent alignment with regulatory requirements.

Key Responsibilities:

Frontline Compliance Review & Maintenance

• Coordinate and execute annual compliance course reviews for approximately 130+ compliance-related courses
• Implement content updates and maintenance fixes directly within courses using eLearning authoring tools (Storyline 360, Rise, Synthesia)
• Define schedules, track review cycles, document updates, and ensure on-time completion of compliance course updates
• Partner with compliance SMEs and stakeholders to resolve issues efficiently

Instructional Design & Project Management

• Manage instructional design projects for Frontline Compliance including design, development, revision, and maintenance
• Develop and maintain project plans, timelines, and tracking mechanisms
• Provide instructional design guidance to SMEs throughout design, development, and pilot phases
• Create product briefs, course descriptions, and supporting materials for marketing and delivery of Frontline courses

Risk Mitigation & Quality Assurance

• Escalate compliance content issues for SME review to minimize regulatory and reputational risk
• Serve as a frontline quality control checkpoint to ensure accuracy, consistency, and completeness of content
• Ensure all changes are implemented correctly across impacted courses and platforms

Operational Efficiency & Cost Management

• Improve turnaround times for course reviews, fixes, and releases with specific deadlines and guidance for each project
• Contribute to data-driven improvements through analysis of participation, performance, feedback on learner experience, and product effectiveness

Collaboration & Continuous Improvement

• Collaborate cross-functionally with Product, Marketing, Compliance, Publishing and Learning Technology teams
• Research and identify compliance changes and opportunities to enhance training products and processes

Required Qualifications

Bachelor’s degree in business, instructional design, education, or a related field (or equivalent experience)

• 6+ years of experience in instructional design, project management, or compliance training
• Demonstrated experience managing high-volume projects in a fast-paced, cross-functional environment
• Experience working with compliance-driven content, regulatory requirements, or training programs
• Proficiency with learning technologies (e.g., LMS platforms such as Docebo, Cornerstone, BenchPrep)
• Proficiency with rapid eLearning development tools (e.g., Storyline 360, Rise, Synthesia)
• Strong project management, organization, and time management skills
• Excellent written, editing, and interpersonal communication skills
• Strong analytical and problem-solving abilities with attention to detail

Preferred Qualifications

• Experience in banking, financial services, or regulatory/compliance environments strongly preferred
• Familiarity with financial regulations and periodic compliance review requirements
• Experience collaborating with SMEs, instructional designers, and external vendors
• Ability to thrive in an execution-focused role with high accountability

Target salary range for the role:

$95,000.00 - $100,000.00

Salary Band Range:

$70,905.00 - $99,300.00 - $127,695.00

American Bankers Association (ABA) is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, sex, marital status, gender identity, sexual orientation, disability, protected Veteran status, personal appearance, political affiliation, family responsibilities, or any other characteristic protected by applicable law.