Senior Institutional Coverage

Falconx; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

FalconX seeks an experienced Corporate Relationship Manager to expand institutional clients and revenue across APAC markets. You will serve as the primary contact, build long-term relationships and work with sales to upsell solutions.

The ideal candidate has an MBA or equivalent, 4+ years in corporate relationship roles within banks, NBFCs or asset management, and a strong interest in digital assets and FalconX products. Remote collaboration with global teams is expected.

Qualifications

• MBA or equivalent; 4+ years in corporate relationship management in banking, NBFC or asset management.
• Strong client-first service mindset and loyalty-building capabilities, including APAC coverage (7 AM IST start).
• Interest in digital assets and FalconX products; front-office derivatives exposure across asset classes.
• Experience representing company culture to institutional counterparties; entrepreneurial mindset.

Responsibilities

• Grow institutional business by expanding client base and revenue.
• Manage and service designated clients as primary contact.
• Inbound inquiries and collaboration with sales to convert leads.
• Build long-term client relationships; enable upsell/cross-sell opportunities.
• Plan and execute client segment strategy in APAC region and coordinate with leadership.
• Assess client needs and monitor satisfaction; achieve quarterly KPIs.

Skills

Relationship management

Client servicing

APAC experience

Analytical skills

Education

MBA or equivalent

Job description

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry s foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape.

Impact

You will create an open financial system and enable decentralized networks to flourish. The largest financial institutions from Wall Street to Silicon Valley and around the world will turn to you for the best market prices and insights into the crypto industry. You will become the expert on crypto industry trends and market movements. You will be responsible for developing a deep understanding of the client segment, including client dynamics & challenges, needs from the sales team, as well as a working knowledge of the products and solutions that are a focus within that client segment. You will also play a critical role in helping understand data and digital components, measuring the success of our marketing outreach, understanding trends, and tying marketing engagement to the growth of our business.

Responsibilities

• Significantly grow our Institutional business by scaling the number of clients and revenue
• Managing and servicing a list of designated clients, or your 'Book of Business , as their primary point of contact. This includes:
• Inbound inquiries from the Client segment as well as working with the sales teams on converting outbound leads
• Building long-term relationships with your clients and provide ongoing relationship servicing current clients to enable up-sell / cross-sell opportunities and ensure they are satisfied
• Demonstrate a proactive mindset, constantly thinking ahead and anticipating client needs and/or concerns, while keeping their business goals top-of-mind
• Contribute to the planning and implementation of the client segment in APAC region and execute the business strategy surrounding it
• Understand the product offerings in the marketplace and assess the activities of our competitors to proactively satisfy and retain our clients
• Assess client satisfaction and extract key business needs/issues
• Achieve quarterly target metrics and KPIs established by management
• Align with leadership regularly to discuss and optimize strategy and share customer feedback across functions

Required Qualifications

• MBA degree or equivalent practical experience 4+ years of experience in a Corporate Relationship Management role at a Bank, NBFC or in the Asset management industry
• Superior service skills/ client first approach resulting in strong customer loyalty, ability to service customers in the APAC region (starting the day early- 7AM IST) and being flexible as the role evolves
• An interest in the digital asset space and enthusiasm about FalconX s products and business model
• Working knowledge in any major asset class (Fixed Income, Forex, Equities, Commodities) and front office experience in handling derivatives products in any of these asset classes
• Ability to represent the company s culture and values to our institutional counterparties
• Inclusive team player attitude
• Start-up mindset and go-getter attitude, hunger for scaling business and revenues
• Entrepreneurial experience

Preferred Qualifications

• Strong analytical skills, both quantitative and qualitative
• Base knowledge of institutional investment strategies and portfolio positioning
• Knowledge and passion for digital assets / crypto
• Knowledge of financial markets and investing
• Strong interpersonal, organisational, and time management skills
• Masters degree in finance
• Experience working with remote teams Notice at Collection and Privacy Policy Applicants located in California and/or applying to a role based in California, please refer to our Notice at Collection and Privacy Policy here.

Inclusivity Statement

FalconX is committed to building a diverse, inclusive, equitable, and safe workspace for all people. Our roles are intended for people from all walks of life. We encourage all those interested in applying to our organization to submit an application regardless if you are missing some of the listed background requirements, skills, or experiences! As part of our commitment to inclusivity, FalconX would like to acknowledge that the EEOC survey has limited potential responses that you can select. For legal reasons, FalconX must use this language to align with federal requirements, however, we want to ensure that you are able to provide a response to our own voluntary survey questions about your identity that best aligns with your most true self. FalconX is an e