Senior Installer

Trimark-USA; Landover (MD); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

Pet insurance

Legal insurance

401k

Community service day

Spotlight awards

National Sales Excellence Awards

CFSP Prep Certification Program

Job summary

TriMark USA, headquartered in Massachusetts, seeks a Senior Installation Technician for its Landover, MD location. You will deliver, install, and maintain commercial kitchen equipment, leading junior team members and ensuring safety and quality on every project.

The role blends in-office coordination with field installation, requiring advanced technical skills and a commitment to top-tier customer service. Valid driver’s license, 5+ years’ experience, and ability to pass a background check are

Qualifications

• 5+ years of equipment installation experience.
• Advanced knowledge of installation procedures and tools.
• Proven leadership and mentoring ability.
• Valid driver’s license with clean record.
• Background check post-offer required.

Responsibilities

• Routing and coordination: plan delivery and installation routes for timely completion.
• Technical expertise: install and troubleshoot equipment to meet quality standards.
• Supervision and training: mentor junior team members in procedures and safety.
• Equipment handling and driving: safely load/transport equipment with appropriate tools.
• Documentation and compliance: complete paperwork accurately per procedures and safety rules.
• Maintenance and repair: perform routine upkeep for optimal performance.
• Safety and quality assurance: uphold safety and quality standards.
• Problem-solving and decision-making: troubleshoot issues to minimize downtime.
• Customer service: provide excellent service throughout installation.

Skills

Installation tech

Leadership

Driver's license

Technical certifications

Education

High School Diploma

Job description

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after‑sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity , Customer Service , Accountability , Respect , and Excellence . For more information, please visit: www.trimarkusa.com

Why you’ll love it here!

• Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
• 401k
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program

POSITION SUMMARY

• The Senior Installation Technician reports to the Installation Manager
• Located in Landover, MD
• Full-Time
• In Office/Field

The Senior Installation Technician is a key member of our installation team, responsible for delivering, installing, and maintaining our customer's equipment to the highest standards. This role requires advanced technical skills, leadership abilities, and a commitment to excellence. The Senior Installation Technician will also provide guidance and support to junior team members to ensure successful project completion.

Must have experience installing commercial kitchen equipment.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Routing and Coordination

• Plan delivery and installation routes efficiently, ensuring timely and accurate completion of tasks.

Technical Expertise

• Demonstrate advanced knowledge and proficiency in installing and troubleshooting equipment, ensuring installations meet quality standards.

Supervision and Training

• Provide guidance and support to junior team members, mentoring them in installation procedures, best practices, and safety protocols.

Equipment Handling and Driving

• Safely load and transport equipment using appropriate tools and vehicles, including box trucks and forklifts.

Documentation and Compliance

• Complete all required paperwork accurately and in a timely manner, adhering to company procedures and safety regulations.

Maintenance and Repair

• Perform routine maintenance and repair tasks on equipment, ensuring optimal performance and longevity.

Safety and Quality Assurance

• Uphold the highest standards of safety and quality in all installation activities, ensuring compliance with company policies and industry regulations.

Problem-Solving and Decision-Making

• Identify and troubleshoot technical issues promptly, implementing effective solutions to minimize downtime and ensure customer satisfaction.

Customer Service

• Provide exceptional customer service throughout the installation process, addressing customer inquiries and concerns professionally and efficiently.

COMPETENCIES

• Advanced technical skills and expertise in equipment installation and maintenance.
• Leadership abilities with the capacity to guide and support junior team members.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Strong problem‑solving and decision‑making skills, with a focus on delivering practical solutions.
• Attention to detail and a commitment to upholding the highest standards of quality and safety.
• Flexibility to adapt to changing priorities and work effectively in a dynamic environment.

QUALIFICATIONS & EXPERIENCE

• High School Diploma or GED, or equivalent military or practical experience.
• 5+ years of relevant experience in equipment installation and maintenance.
• Advanced knowledge of installation procedures, tools, and equipment.
• Demonstrated leadership experience and the ability to mentor junior team members.
• Valid driver's license and clean driving record.
• Certification or training in relevant technical fields is a plus.
• Ability to successfully pass a background check post offer acceptance.

PHYSICAL REQUIREMENTS

• Ability to lift 50 pounds.
• Bend or twist body.
• Use hands to handle, control or feel objects, tools. or controls.
• Stand for long periods of time.
• Keep or regain their balance.
• Kneel, stoop, crouch, or crawl.

Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors.

In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc.Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail] .